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Zen-Ray ED2 8x43 diopter issue

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: January/28/2015 at 12:59
wadeocu View Drop Down
Optics GrassHopper
Optics GrassHopper


Joined: January/28/2008
Location: TN
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Points: 17

My Zen EDs seem to have a problem. The barrels are out of focus with each other even with the diopter control cranked all the way over. I got these in 2010 and they were great. My eyes are not equal and, at the time, I had to adjust the diopter a little and everything was good. Over the years I have turned it a bit more thinking my eyes are getting worse.  It has gotten to the point that I can not focus both barrels with the diopter.  I assumed it was my eyes getting worse and worse but this year I had some other folks who have good eyesight equal in both eyes and they have all said one is blurry and cant reconcile it with the diopter.

Has something gone off with the binoculars?  Can it be fixed?  Is it worthwhile to fix?  I don't remember the warranty terms but imagine it has expired.  Any thoughts are appreciated.

Perhaps I am discovering the "cost" of getting a $2k view for $400.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: January/28/2015 at 14:18
wadeocu View Drop Down
Optics GrassHopper
Optics GrassHopper


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Correction (don't see an edit function for the title):  These are 7 x 36s
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: January/28/2015 at 17:54
wadeocu View Drop Down
Optics GrassHopper
Optics GrassHopper


Joined: January/28/2008
Location: TN
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Points: 17

Sorry to start a thread here before looking at the manufacture's web-site to answer my own questions, but I did just that!

I looked over there and saw that these do have a lifetime warranty and just sent an inquiry on having it looked into.  I'll post the results here.

I am interested to know if this is something anyone else has experienced or any theories on what is going on with them. 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: January/28/2015 at 18:40
Klamath View Drop Down
Optics Master
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Joined: May/20/2007
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You did what I was going to suggest.

Now, I have to ask....Big Smile  Sometimes it is the really simple and obvious.  You do realize how to focus a binocular...right?  That you have to focus both eyes, first the left barrel with the center focus with the right eye closed, then the right barrel with the diopter with the left eye closed to get the same image in both eyes?  Not a put down, but I see some crazy things, so you might need to cut me some slack here.

For example, at last years local birding/optics show a lady came up to the Swarovski booth, handed a 7x42 Swaro Habicht to Clay Taylor and asked what she would have to spend to get a good image.  He took the glass, smiled at her, focused the binocular and handed it back to her.  She did not know what the diopter was and had it cranked all the way over so it would not get bumped.  He handed it back, showed her how to focus it, and she left, somewhat embarrassed, but happy as she could be.

I have what is very probably the very first ZEN ED 7x36 delivered to a customer.  In over 5 years I have yet to touch the diopter after initial setting up..  Now having said all that, sometimes the diopter mechanism will loosen internally and drift, which may well be what yours has done.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: January/29/2015 at 01:16
DCAMM94 View Drop Down
Optics Master Extraordinaire
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My 7x36 ED2s are the best bow hunting binoc I've ever used.  I'd like to get some nice 10x Leicas, Zeiss, or Swaros down the road, but for now these guys doe the job.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: January/29/2015 at 09:16
wadeocu View Drop Down
Optics GrassHopper
Optics GrassHopper


Joined: January/28/2008
Location: TN
Status: Offline
Points: 17

Certainly a reasonable inquiry when youre dealing with unknown quantities and troubleshooting Klamath!  Kind of reminds me of the IT guy who starts out asking if the computer is plugged in! No offense taken and thanks for the input.

I have heard back from Zen-Ray and they are having me ship them to OR for a exam.  They said if they can't be fixed under warranty they offer a trade in for a new pair for $140.  Will keep you all posted on how things go. 

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