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Warranty Kahles Scopes

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jhseckinger View Drop Down
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    Posted: September/24/2007 at 02:05

Chris Farris
In the sample list there are many great deals on kahles scopes.  Are they under warranty.

Thanks.   James Seckinger



Edited by jhseckinger
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Duce View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Duce Quote  Post ReplyReply Direct Link To This Post Posted: September/24/2007 at 02:49

You may want to call SWFA sometimes it takes several days before Chris can catch up tp answer email.

And welcome to opticstalk hope you enjoy the site

 

Duce

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Post Options Post Options   Thanks (0) Thanks(0)   Quote TheDrakeTaker Quote  Post ReplyReply Direct Link To This Post Posted: September/24/2007 at 07:07
I have asked this question before and yes they are warrantied.  
Robert
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jhseckinger Quote  Post ReplyReply Direct Link To This Post Posted: September/24/2007 at 08:37
Thanks guys.....
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ripstop Quote  Post ReplyReply Direct Link To This Post Posted: September/27/2007 at 21:44

You might want to double check that.  I bought a pair of binos from the sample list.  I need to have them looked at and when I contacted Kahles they informed me they weren't under warrranty as I was not the original owner.  So now I have a very expensive pair of binos that do not focus properly at infinity.

 

Just thought I pass the info on take it for what it is worth.

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TheDrakeTaker View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TheDrakeTaker Quote  Post ReplyReply Direct Link To This Post Posted: September/28/2007 at 07:05
If they don't work send them back to SWFA they have a 100% satisfaction guarantee.
Robert
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jhseckinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jhseckinger Quote  Post ReplyReply Direct Link To This Post Posted: September/28/2007 at 13:00
I read that at Kales web site that if you are not the original owner they are not covered.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TheDrakeTaker Quote  Post ReplyReply Direct Link To This Post Posted: September/28/2007 at 13:30
If you send it in, they will not refuse it.  I'm pretty sure they don't track the warranty cards, they just say that to keep the flood gates from opening with scopes to be repaired.  They don't want a black eye.
Robert
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ND2000 Quote  Post ReplyReply Direct Link To This Post Posted: September/28/2007 at 14:30

Jhseckinger -

 

DrakeTaker is exactly right.  In fact, when I called in on something where I wasn't the original owner, they encouraged me to send it in.  Regardless of who owns it, they don't want problems with any of their scopes in consumer's hands.

 

ND2000

You either get what you pay for or what you deserve.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ripstop Quote  Post ReplyReply Direct Link To This Post Posted: September/28/2007 at 21:53

DrakeTaker,

 

Thanks for the info.  I will definitely send them.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote TheDrakeTaker Quote  Post ReplyReply Direct Link To This Post Posted: September/28/2007 at 23:20
Good luck
Robert
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