| nortac wrote:|
Cheaptrick, what was weird about IOR?
I just got the scope NIB. A 2.5-10x42mm Tactical. Never even mounted it yet.
A buddy of mine wanted to see it with the sunshade on it. OK. He puts it on.
While we were talking he attempts to unscrew the sunshade. The threads locked up and he actually backed the objective lens housing out a couple of turns before he noticed what was happening.
Well, the scope wouldn't focus after that.
I guess the objective housing was loose to start with. My buddy didn't torque down on it.
Then I call Val, after trying to call the office in Colorado for about three days.
The number for Val @ the office was passed around on shooting forums, because they didn't post it on the IOR website for some reason. At least for warranty work anyway. You had to know someone on the "inside" that had the phone number.
I get Val on the phone and he basically bitches at me for 10 minutes that I must have "tried" to unscrew the obj. housing, because it was installed with great authority at the factory.
He asked me if I knew how much pressure it took to get it on, and I said no, but I had a good idea of how little pressure was needed to remove it.
"It's impossible that it came off with the sunshade"...blah...blah..
So about this time I stop him and ask what he wanted me to do. He said box it up and send it back (my postage dime) and he would look at it.
To his credit, he did send me a new scope.
The whole "secret phone number", to the ass chewing I got, to flat out being called a liar, kind of burnt me out on IOR's.
Others have dealt with Val and IOR with no problems.
Val was a one man band for a while too, so he probably was tired.
For those that don't know, Valantine(sp) is the US Operations manager for IOR.
Moral of the story:
If you buy an IOR, get it from SWFA!!
You know SWFA will take care of you.