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Vortex scope set a 20m parralax??

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 02:43
Sir Hoppalot View Drop Down
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I bought a second hand vortex diamondback scope, the parralax appears to be set at around 20yards. if I crank the 4-12x40 up past 9x magnification everything becomes blurred except that which is around 20yards away. Is it possible it was manufactued incorrectly of more likely someone had it set at 20yards? seems odd. I live in New Zealand, what is my best option to get it reset at 100yards?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 09:37
stickbow46 View Drop Down
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Give Vortex a call,most all their optics comes with a life time warrenty.They have great CS & maybe Scott will see this post & jump in & will let you know  how to go about correcting the situation!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 12:17
Scott_at_Vortex View Drop Down
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It is very possible that someone adjusted the parallax on there own to use for air rifle or even rimfire maybe.  They would do this by adjusting the objective lens.

Since you are in NZ, it will be a little tricky, but give our CS dept a call and we will get you taken care of.

800-426-0048

Best Regards
Scott
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 12:24
Sparky View Drop Down
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Since you are in New Zealand I would email them. This is the email address for the USA and they do not list one for New Zealand.

info@vortexoptics.com

This is their website.

http://www.vortexoptics.com/
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 16:19
tman1965 View Drop Down
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Not the original owner, all the way in NZ, and Scott from Vortex personally replies that they will take care of it.  I think that is the very definition of "world class" customer service right there!! ExcellentExcellent
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 16:35
bugsNbows View Drop Down
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Nice way to jump in Scott. That is what good CS is. Excellent
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2012 at 19:54
Gerry Atric View Drop Down
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I agree, good support Vortex (Scott).

 
Gerry Atric
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/07/2012 at 04:20
Sir Hoppalot View Drop Down
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If I manage to get the parralax adjusted, what should I set it at? I have it mounted on my 17HMR which I use to shoot between 10-150yards. If I set it to 50yards would I get good focus at 150? I guess my question is what would the minimum parralax distance be to still get clear focus at 150yards (at 12x magnification!)?

Vortex Diamondback 4-12x40.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/07/2012 at 04:23
Sir Hoppalot View Drop Down
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Thanks for those replies. Thunbs Up
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/07/2012 at 04:37
Sir Hoppalot View Drop Down
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I've email them with that last question. Cheers guys.
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