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SWFA shipping cost

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 16:30
clydem View Drop Down
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Does anyone else think SWFA shipping fees are too high? or is Is it just me.

Flat rate USPS shipping boxes ( the right size to ship  rifle scope $4.95 to $9.00)
my UPS shipping from SWFA was almost $18.00.
I FEEL RIPPED OFF!

Head Bang
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 16:48
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Whatever  Here we go again. 
 
The OT rules that you just agreed to when you registerd.
 
 
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Edited by supertool73 - October/22/2010 at 16:49
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 17:05
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    Thunbs Up,st.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 17:09
clydem View Drop Down
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If I can ask other members for their opinion on scopes, rings and your other products, why can't I ask for other members opinion on your shipping fees?

Clyde
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 17:26
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  First off WELCOME to OT,Clyde.
 
  No problem asking for an opinion on something at all.  BUT if it's a customer service issue(such as a problem with a scope bought at SWFA or POSSIBLY a mistaken over charge on shipping)you should at least give SWFA the chance to explain before putting the issue on an open forum. Have you contacted SWFA about this?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 17:58
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Get Your Popcorn Ready
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 18:12
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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 18:34
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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 19:36
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Originally posted by clydem clydem wrote:

If I can ask other members for their opinion on scopes, rings and your other products, why can't I ask for other members opinion on your shipping fees?

Clyde
OK, I DO NOT   find the shipping fees excessive.  SWFA 1) insures shipping, 2) at least in every shipment I have had, includes RETURN SHIPPING labels.  
I APPRECIATE the EXTRA EFFORT.  
There are some companies who. if there is a problem, just ignore you. SWFA does NOT ignore you, but goes out of the way to make sure you 1) get what you paid for, 2) are "happy" with what you got.  
SWFA gives better prices than ANYONE ELSE in the market, with SUPERIOR customer service, in a TIMELY manner.  
You want less, you can get it, easily...

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 20:57
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Thunbs Up KB! ... Not to mention that they also foot the cost of running this site for us to use...
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 21:01
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Originally posted by clydem clydem wrote:

If I can ask other members for their opinion on scopes, rings and your other products, why can't I ask for other members opinion on your shipping fees?

Clyde

we could also talk about a quick exit for you from this forum as well, but we dont.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 21:21
clydem View Drop Down
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NO QUICK EXIT!  I was at work (in the shipping dept) and only log on during break!

My point is that I could ship the same item with insurance for less than 1/2 what I paid SWFA.
I ship 50 to 100 pkgs per week, so my opinion comes from shipping cost experience.
As for the web site cost, it's just another cost of doing business from other than a brick and mortar store.
A web site divides it's cost over several customers and is a lot cheaper than property taxes, rent, insurance, hourly employees  etc associated with a brick and mortar store.

Don't kill the messenger  we are all entitled to our opinion.

let the flames continue.....

Get Your Popcorn Ready
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 21:28
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we arent killing the messenger, we just find your comments to be trivial at best. who cares about s&h? if you need a scope in two days they will get there.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 21:30
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Originally posted by clydem clydem wrote:

NO QUICK EXIT!  I was at work (in the shipping dept) and only log on during break!

My point is that I could ship the same item with insurance for less than 1/2 what I paid SWFA.
I ship 50 to 100 pkgs per week, so my opinion comes from shipping cost experience.
As for the web site cost, it's just another cost of doing business from other than a brick and mortar store.
A web site divides it's cost over several customers and is a lot cheaper than property taxes, rent, insurance, hourly employees  etc associated with a brick and mortar store.

Don't kill the messenger  we are all entitled to our opinion.

let the flames continue.....

Get Your Popcorn Ready
One thing you failed to factor into your shipping cost of the items you ship for compay X is the salary that you take home every week which in light of that you can realize that SWFA has to pay an employee to box the item up and address it and get it shipped -  DUH the same thing you are getting paid to do --  sorry but you simply may not be bright enough to hang with this crowd.
The only time I felt overcharged on SWFA's shipping was my error when I selected overnight on a package by mistake on the electronic form - not their fault.  I find their pricing quite reasonable.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/22/2010 at 23:26
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You don't go into someones house and sh*t in their living room.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/23/2010 at 08:59
budperm View Drop Down
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As far as shipping costs go you only see what the carrier charges you to ship.  This cost is highly negotiable and does not include teh cost of boxes and packing materials and labor.  I too ship things from tiime to time for Black & Decker and I just shipped a 37lb box UPS Grd and it only cost us $14.06.  The higher the volume shipped to steeper the shipping discount that can be negotiated!
 
You really don't have enough info to make a well informed conclusion!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/23/2010 at 09:23
budperm View Drop Down
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show me your sheep!!

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I just tpopped out to UPS website and got this estimate to ship a 1lb package to a residence.
As you can see it is totally in-line with what SWFA charges.  There is no mark-up!
 

Service Details

Service Details

 UPS Ground
 (This is a zone 6 shipment)
By End of Day

Thursday October 28, 2010 

  Package 1
UPS Ground
10.40 USD    
Delivery Area Surcharge - Rural
2.50  USD    
Fuel Surcharge
0.77  USD    
Charges Per Package 13.67 USD    
Shipment Total: 13.67 USD
< =btn =":ctcUpsSession'en_US','GND','','003','';" = value=Ship name=ship>

Rates may vary at retail locations. Result estimates calculated by UPS:  Saturday, October 23, 2010 10:19 A.M. Eastern Time (USA)

< =btnlnkR =submit value="Back to Summary Table" border=0 name=back_to_summary.y>

Shipment Information

Shipment Details
glenville, 17329, UNITED STATES
Red Oak, 75154, UNITED STATES
Monday, October 25, 2010 
1 lbs.
No
I will drop off my prepaid package(s)
Rates may vary at retail locations.
< ="btnlnkR newicon" =":ctc.ctcSubmitLocationFinder'http://www.ups.com/dropoff?loc=en_US&appid=CTC&country=US&autosubmit=1&PoliticalDiv2=Red Oak&Postal=75154';" = value="Find Locations" name=FindLocation>
Residential
1
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/23/2010 at 13:56
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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/24/2010 at 13:39
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Originally posted by bricat bricat wrote:

You don't go into someones house and sh*t in their living room.
well said.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/25/2010 at 09:46
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Originally posted by budperm budperm wrote:

As far as shipping costs go you only see what the carrier charges you to ship.  This cost is highly negotiable and does not include teh cost of boxes and packing materials and labor.  I too ship things from tiime to time for Black & Decker and I just shipped a 37lb box UPS Grd and it only cost us $14.06.  The higher the volume shipped to steeper the shipping discount that can be negotiated!
 
You really don't have enough info to make a well informed conclusion!
 
 
Dude what a freaking coinsidence I just got a 37lb box from someone.  This twilight zone strange or what!?!?!Wink
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/25/2010 at 10:52
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