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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 13:22
jetwrnch View Drop Down
Optics Apprentice
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Joined: July/03/2006
Location: Knoxville, TN
Status: Offline
Points: 294
YippeeWOW! Just spoke with Stephanie about the Zeiss. Nooooo problem. She handled it perfectly. My confidence in SWFA has been renewed. Not so sure about Zeiss though...
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 13:32
pyro6999 View Drop Down
Optics Retard
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OT TITAN

Joined: December/22/2006
Location: North Dakota
Status: Offline
Points: 22024
swfa is the bomb when it comes to customer satisfaction, chris and his staff will do what they can to make sure we are happy.
a couple of months ago i order a set of rings for my ruger m77mkII and i ordered them online on a weekend and when i got them i noticed they were wrong, i double checked and sure enough i ordered rings for m77/22 by accident, i called swfa and told them what i did and they shipped the correct ones out that same day i think i got the second set before the first set left my house.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 13:49
trigger29 View Drop Down
Optics Master Extraordinaire
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X = 180 Y = 90 (X+Pyro)+(Y-Pyro) = ?

Joined: September/29/2007
Location: South Dakota
Status: Offline
Points: 4291
I wouldn't worry too much about the Zeiss. Like every other company they have humans working for them too. Mistakes happen. I'm sure it will be made right. Zeiss has a great reputation in the optics world. If they want to keep that reputation, they need to have happy customers, and great products.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 13:59
cheaptrick View Drop Down
MODERATOR
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Joined: September/27/2004
Location: South Carolina
Status: Offline
Points: 20468
Thunbs Up
Why go anywhere else?  
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 14:01
pyro6999 View Drop Down
Optics Retard
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OT TITAN

Joined: December/22/2006
Location: North Dakota
Status: Offline
Points: 22024
and besides that what other scope dist. do you know of has a dude with a low rider and a dude with big suv with a roof mounted 50bmg in the same lot??Assault Vehicle
Vato
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 14:04
lucytuma View Drop Down
Optics Jedi Knight
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Joined: November/25/2007
Location: Wisconsin
Status: Offline
Points: 5389
Good people and good times can be had hanging around the swfa crowd.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 14:07
Chris Farris II View Drop Down
TEAM SWFA - Staff
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MODERATOR

Joined: August/13/2007
Location: United States
Status: Offline
Points: 3063
Originally posted by lucytuma lucytuma wrote:

Good people and good times can be had hanging around the swfa crowd.
Big Grin
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2008 at 14:07
cyborg View Drop Down
Optics God
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God of Wind

Joined: August/24/2007
Location: North Georgia
Status: Offline
Points: 12082
They're the best group of folks anywhere to do business with. They've been known to do things for the customer which was actually what the manufacturer should be taking care of.
You won't find a more gracious and customer experience driven group.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/06/2008 at 10:19
Ed Connelly View Drop Down
Optics Retard
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God of no Chihuahua

Joined: December/16/2007
Location: USA
Status: Offline
Points: 24220
(.........and if you go somewhere else Chris could eat your cookies and you won't be able to post stuff or read the Ed Thread!!!  )  Shocked
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/08/2008 at 22:30
kmad61 View Drop Down
Optics Apprentice
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Joined: December/12/2004
Location: NC
Status: Offline
Points: 64
Thumbs up service
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