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Steiner Repair - 8x44 Peregrine XP

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moosehead View Drop Down
Optics GrassHopper
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    Posted: November/14/2013 at 19:47
Re: Positive warranty story

I ordered an open box Peregrine XP from Steiner Parts a year or so ago.

Side bar - thanks for the people on this forum that helped me make up my mind on this spectacular pair of Binoculars. 

But where the strap connects to the body using a lock in connector, and I managed to crack the female component built into the body.  You would have to have seen how this fits to know exactly what I mean.

Anyhow, I followed the warranty process and mailed in the binoculars and within two weeks I receive a new boxed pair.   I call this outstanding service! 



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3_tens View Drop Down
Optics Jedi Master
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 3_tens Quote  Post ReplyReply Direct Link To This Post Posted: November/14/2013 at 21:04
These are the kind of happy ending stories we like to see. Congratulations!
Folks ain't got a sense of humor no more. They don't laugh they just get sore.

Need to follow the rules. Just hard to determine which set of rules to follow
Now the rules have changed again.
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