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Replacement for my conquest

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2014 at 00:47
osprey View Drop Down
Optics Apprentice
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My conquest 4-14 fogs internally on cold days.

Something similar?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2014 at 05:50
RifleDude View Drop Down
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Why not just send it to Zeiss for repair?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2014 at 06:03
cheaptrick View Drop Down
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Originally posted by RifleDude RifleDude wrote:

Why not just send it to Zeiss for repair?

Egg-xactly.....
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2014 at 11:48
Skylar McMahon View Drop Down
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Originally posted by cheaptrick cheaptrick wrote:

Originally posted by RifleDude RifleDude wrote:

Why not just send it to Zeiss for repair?

Egg-xactly.....
 
I have to agree...you scopes is offered with a lifetime warranty. I would suggest contacting Zeiss and explain the issue to them and send it in for repair.


Edited by Skylar McMahon - December/01/2014 at 12:08
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2014 at 13:22
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Just a guess, but he may be wanting a replacement for this season.... Maybe...


 Something similar would encompass the 3-15X SS.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2014 at 21:28
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Meopta makes a 1"tube in that exact configuration.  That would be where I'd start. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/27/2014 at 12:09
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Zeiss said they will repair it for $174 in six to eight weeks.

Thanks guys
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/27/2014 at 15:19
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Originally posted by osprey osprey wrote:

Zeiss said they will repair it for $174 in six to eight weeks.

Thanks guys

Where are you from?  In the US and Canada the Zeiss warranty is a "Limited Lifetime

Transferable Warranty."  If you bought it new, read your paperwork.  The transferable

part goes to the next owner.

Europe is 10 years.

That will cover fogging 100%, you should only be out your mailing cost to them.

Don't settle for anything less. 

Let us know what they tell you after your next call to them. 

Good luck.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/27/2014 at 16:42
cheaptrick View Drop Down
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I'm with ND Hunter. That scope should be warrantied against such things. 

I had a Conquest go TU on a .300 WM and Zeiss cheerfully replaced it within a few weeks. Maybe less. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/27/2014 at 17:40
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I already sent the scope out for repairs to be done. No big.
Shipping was only $27.14.

Thanks
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/29/2014 at 10:02
osprey View Drop Down
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I called Zeiss on wed. they said my scope will be to my door the first week of February. I did ask them about the warranty and since the scope is a few years old and their lowest end product, they will have to charge for the repair. That's ok I like the scope once it's repaired it will be almost like new.

In the mean time I need a back up any suggestions?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/30/2014 at 20:35
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Bump
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 10:12
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Originally posted by osprey osprey wrote:

I called Zeiss on wed. they said my scope will be to my door the first week of February. I did ask them about the warranty and since the scope is a few years old and their lowest end product, they will have to charge for the repair. That's ok I like the scope once it's repaired it will be almost like new.

In the mean time I need a back up any suggestions?


This is still very odd to me, given this is a Conquest with lifetime transferrable warranty. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 10:24
osprey View Drop Down
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It is what it is I guess, what can I say. Anyway, I was thinking something in the vortex line as a backup?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 11:14
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Charging you for that repair is out of line with industry standards. I've had to warranty 3 scopes, a Vortex, a Leupold, and a Minox. I was not charged for a single one of the repairs. Leupold is the only one that charged me shipping.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 12:03
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It is fairly old, if I recall I purchased it when they were going for $300 some years back. I don't want to argue with customer service or anyone here I just want it fixed. It has been a good scope just that the last couple times I have used it it fogged up instantly internally getting in and out of my truck.

That is what two different people have told me in customer service "it is old and the lowest end model" so be it.

Back to what I asked something in the vortex line?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 14:09
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Budget?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 16:15
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A few hundred.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 17:03
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Bump
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 19:49
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Bump
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 19:54
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Originally posted by osprey osprey wrote:

Bump

What country are you from?  You ignored the advice that your Conquest is fully

covered under warranty, in the USA.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 20:11
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Originally posted by NDhunter NDhunter wrote:

Originally posted by osprey osprey wrote:

Bump

What country are you from?  You ignored the advice that your Conquest is fully

covered under warranty, in the USA.



He's in the USA. Almost in the middle of it.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 20:14
osprey View Drop Down
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The U.S.
I was told by Zeiss customer service, two different people, that model of scope is not covered. That being, an older conquest 4.5-14x40 and, a conquest the lowest end model they make.

Anyway, I already sent it in and prepaid for repairs. I will be getting it back in the first week of February. I understand Zeiss is backed up on repairs therefore I am fine with a bit of an wait, I like the scope.

Backup?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 20:46
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My 2010 4.5-14 x 44 with 4A was ordered from SWFA and has a lifetime warranty. Regardless, I would pay what you did to have it made right. It is a fine instrument.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2014 at 20:47
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Originally posted by Skylar McMahon Skylar McMahon wrote:

Originally posted by NDhunter NDhunter wrote:

Originally posted by osprey osprey wrote:

Bump

What country are you from?  You ignored the advice that your Conquest is fully

covered under warranty, in the USA.



He's in the USA. Almost in the middle of it.

Skylar:

I'm not sure why you chimed in as a seller.  You should be helping a guy with a

warranty issue.  Not the manufacturer.

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