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Problem with new Nikon Monarch.

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/03/2007 at 21:48
ZeroCool View Drop Down
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Hello all, new to forum.  Just spent more than 3x the amount I had ever spent on a scope before on a 6.5-20x44 Nikon Monarch.  Received the scope today and when I looked through it I noticed a black spec in the upper right quadrant of the reticle. 

 

Looked at the front lense (sorry dont know proper term) and noticed a white spec or chip on the inside of it!!!!  Small, but very noticeable even to the naked eye.

 

Now I'm not bashing Nikon (as I know stuff like this happens), but I honestly dont know how this one passed QC.  Completely unacceptable for a scope that retails $600+.  Beyond that though, the scope is everything I wanted it to be.  Clear bright optics and seemed very robust.

 

I guess this is a bad way to start off things here, but I just wanted to know if anyone had similar issues with the Nikons.  I have already contacted SWFA on the issue for an exchange and am waiting for a response.  Anyone have to make an exchange before?  I am hoping SWFA will take good care of me!   

 

 

Thanks for any and all replies.

 

p.s.- While I'm definitely bummed out, the good news is that I havent decided on a rifle yet, so its not like the scope was exactly needed ASAP. 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 02:53
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Welcome to Optics Talk.

 

My 6.5-20 Monarch is good to go, sorry about yours.

Which reticle in that unit?

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 08:11
ZeroCool View Drop Down
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The BDC reticle which I think I am going to enjoy. 

 

I'm glad to know that you have had good luck with your Nikons.  Hopefully I am just the unlucky one.  I had heard that Nikons QC had not changed since they moved from Japan, but really, anyone looking through or at the front lense of this scope would fail this optic.  Hopefully this was a one time deal and not a batch of scopes.

 

I have ordered so much stuff off of the internet over the years and have never had to return a single item.  I hope its not too much of a PITA as I just want an even exchange.  I really like the scope beyond the defect.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 09:57
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You may want to call SWFA for a quicker response they get so much email it may take days to get an answer, with a phone call it will be taken care of quickly.

 

Duce 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 12:40
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If it's any consulation, I had a US Optics SN-3 that had debrise inside too. I sent it back and got it turned around very promptly.

It happens.

 

 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 13:56
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Well I called and received more bad news... SWFA doesnt have anymore of these scopes in stock and its a discontinued item.  So no go on an even exchange.

 

The very nice lady (didnt catch a name) on the phone told me that I could return for a refund or to send it off to Nikon for warranty work.  As this scope is brand new, I dont know what I want to do yet.

 

Anyone have any experience with Nikon's warranty department?  I dont know how they handle things, but I definitely dont want a refurb scope for my brand new one.

 

I am really wishing I would have gotten a good scope in the first place right now...

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 14:08
cheaptrick View Drop Down
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Originally posted by ZeroCool ZeroCool wrote:

Well I called and received more bad news... SWFA doesnt have anymore of these scopes in stock and its a discontinued item.  So no go on an even exchange.

 

The very nice lady (didnt catch a name) on the phone told me that I could return for a refund or to send it off to Nikon for warranty work.  As this scope is brand new, I dont know what I want to do yet.

 

Anyone have any experience with Nikon's warranty department?  I dont know how they handle things, but I definitely dont want a refurb scope for my brand new one.

 

I am really wishing I would have gotten a good scope in the first place right now...

 

I'd like to see you put Nikon's CS dept to the test....... 

 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 14:55
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Just did some searching on here Regarding Nikons warranty dept... not sure I would want to go through that ordeal after hearing some of the negative comments regarding their CS dept.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 15:17
cheaptrick View Drop Down
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Originally posted by ZeroCool ZeroCool wrote:

Just did some searching on here Regarding Nikons warranty dept... not sure I would want to go through that ordeal after hearing some of the negative comments regarding their CS dept.

 

I'd still send it back, or get the refund and pick up another scope brand.

I know it sucks having to send it back.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 15:34
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Darn I was hopeing you would sent it to Nikon. They are bragging how good their new improved warrenty service is on their website and in the gun mag. adds. I thought we might get a first hand report if it has improved. I have a couple of the Nikons too but mine have been flawless with great glass for the money. How about calling Nikon and asking how quick their turn around time would be then posting it on the forum

Thanks

 

Duce 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 16:32
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Well I'm still deciding what to do about this situation.  Its a major PITA either way as returning the scope will leave me out the 12 bucks for shipping and however much it costs me to send it back.  Possibly 20+ bucks for Nikons QC issue.  Thats a box of target .308 or a decent meal.

 

To send it back to Nikon could cause several other problems.  First I have to ship it, then I have to worry if Nikon will screw me or not.  I know how companies like to send out refurbs for problem product (Craftsman, anyone?).  Perhaps I will call them just to see what they have to say about things.

 

Sorry if I'm sounding whiny, its just that the most expensive optic I have ever purchased is costing me even more through no fault of my own.  No one to really blame for it either... these things just happen I guess.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 16:38
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Your not coming off as a whine ass.

You have every right to expect better QC from Nikon.

 

What type of shooting are you looking to do?? 

Maybe we can help you figure out a solution. 

 

SWFA is going to take care of you, so you have that going for ya...

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 17:23
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You have a right to expect a quality produce for your money, I would call Nikon and ask them to pay shipping both ways since this is a quality problem on their part, and I would ask questions like how long will I recieve a new scope or are you going to fix this one or will you give me a better price on a compareable new Nikon. If you don`t ask you won`t get the max benifits.

Duce

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 17:44
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+1 on not sounding like a whiner.  Call them and hold their feet to the fire. 

 

Then let us know what happens.

 

 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/04/2007 at 23:03
ZeroCool View Drop Down
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Going to call Nikon tomorrow on the issue to see what they have to say.  If I dont like it, then I am just going to return the scope as defective to SWFA.  Will update you guys when I have more info. 

 

Cheap,

Looking to do some target/tactical shooting at ranges below 200 yards (because that is the max I've got here in Maryland), with 75% of my shooting being at my friends 100 yard informal range.  Nothing serious, just recreational "precision" shooting.     

 

I know that 20x is not needed for that range, but I like a lot of zoom.  The target knobs and sunshade that were included were a big plus as well.

 

As for the rifle, I was torn between a Varminter AR15 in .223 or a .308 bolt gun.  After thinking about price concerns, I will probably be going to go with the .308 Remington SPS tactical.

 

I really like the scope I chose for my applications and it was an attractive price for its supposed reputation and quality.  The only other scope I have ever owned is a bushnell banner on my 10/22.           

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/05/2007 at 06:49
cheaptrick View Drop Down
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Originally posted by ZeroCool ZeroCool wrote:

Cheap,

Looking to do some target/tactical shooting at ranges below 200 yards (because that is the max I've got here in Maryland), with 75% of my shooting being at my friends 100 yard informal range.  Nothing serious, just recreational "precision" shooting.     

 

The target knobs and sunshade that were included were a big plus as well.

         

 

I thought so......

You my friend, are a candidate for a 10x Super Sniper!!

That scope would fit the bill for ALL your shooting needs and more.

 

http://supersniper.com/

http://www.swfa.com/pc-4304-231-super-sniper-10x42-30mm-rifl e-scope.aspx

 

I shoot my .308 Remington 700 using both a Nikon 6.5-20x44mm w/ lit Mil Dot and a 10x SS rear focus.

80% of the time, it's just with the Super Sniper.

My best groups interestingly, have been with the SS.

 

I just mounted my SS 10x to a AR15 for a shoot tomorrow.

 

The simplicity of the fixed 10x, the 100% dead nuts tracking ability, and the toughness of the SS make it an outstanding option for your shooting.

(Not to mention the $300 price tag, which I have always thought was ridiculously to cheap for a scope this good.) 

 

The extra magnification you mention preferring comes with a price.

Mirage, less eye relief, smaller FOV, etc.

 

What do you think?? 

 

 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/05/2007 at 14:26
ZeroCool View Drop Down
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Well, I just wanted to give everyone an update on the issue.

 

Looking through the scope properly (as in proper eye relief) in the daylight (which is what I should have done before), I have gathered the following:

 

1)  The small speck is only SOMETIMES visible at the very edge of the upper right quadrant and only at 6.5x.  Most of the time, there is no speck even at 6.5x.  If you are focusing on the target, there is no speck.  If you are focusing on the front lense, you can see it.

2)  Moving the magnification at anything past 6.5x (and I mean the slightest bit past 6.5x), the speck completely disappears.  I can actually watch it disappear when focusing on the speck at 6.5x.

3)  This scope has really good glass.  Much, much clearer than the bushnell on my 10/22.

4)  I really think I like the BDC reticle.

 

Now I guess I want to know where to go from here.  My predicament is as follows:  

 

I know I will not be doing any shooting at 6.5x.  Since the speck is only sometimes visible at only 6.5x, I am very heavily considering holding off on any kind of warranty work until I mount and start shooting.  I seriously dont want to go through the hassel and expense if it turns out to be a non-issue.  If the speck moves or things worsen, Nikon will be hearing from me.  

 

Would this be foolish?

 

 

Oh yes and cheap, I did a lot of reseach before making my choice and read A LOT about the SS.  As I said, (for better or worse), I like a lot of magnification.  My 3-9 on 9x is no where near enough magnification for my tastes.  I am also a big Variable mag fan.  I like being able to go from 10-20x if I want more or less mag.

 

 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/05/2007 at 14:40
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Try taking the scope and smacking it against your hand or a phone book several times.

This "may" break it loose and end your problem too.

 

Good shooting! 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: May/05/2007 at 20:06
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I truly understand your decision, I recently purchased a fullfield II that had coating problems, I figured when you pay that much for a scope brand new, it better bee at least 100% when you receive it.  It went back and I have a 4200 due to arrive tuesday.  One last thought, 600.00 for a scope not 100%?? 
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