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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/25/2010 at 12:45
Jthoss0837 View Drop Down
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So i ordered a Vortex Viper 6.5-20x50mm from SWFA along with the rings/sunshade, and a Base.
The base is for my dads rifle, but its on back order.
The payment hasnt gone through on the credit card, and the status on the order is waiting to ship.
My question is, does SWFA hold the order until everything is filled? Because the base can wait, but id love to have my scope in this coming week. I would call SWFA, but they're closed atm, and im not a very patient person.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/25/2010 at 13:04
Urimaginaryfrnd View Drop Down
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They hold the order until everything is in then ship it so if you want them to ship the scope right away you need to contact them and tell them but it will likely cost you more in shipping to do so.  I am in the same situation I have a scope waiting there until a ringmount comes in.  Sorry but that is a situation where you dont get much feedback and if you want the scope now you need to pursue it either call them or send a PM or somehow try to contact someone who works there probably CFII.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/25/2010 at 13:05
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Calling them is probably your best bet. Most the time they do hold the order to keep shipping costs to a minimum but are known for outstanding customer service. But honestly they can't serve you if you don't communicate your wishes to them personally. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/25/2010 at 13:09
Jthoss0837 View Drop Down
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Thanks for the replies. I figured calling them would be my best bet, but it being thanksgiving im positive they are closed. I'll figure it out tomorrow.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/25/2010 at 13:46
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Welcome to Optics Talk, Neighbor! I live a little north of you in Gastonia.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/25/2010 at 13:57
Jthoss0837 View Drop Down
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Originally posted by cheaptrick cheaptrick wrote:

Welcome to Optics Talk, Neighbor! I live a little north of you in Gastonia.

Thanks ive been a member of Snipershide for a while now.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 14:43
Jthoss0837 View Drop Down
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Tried calling them today around 2-3 pm.
No answer, they closed on black friday?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 14:53
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I believe they are closed for the holiday weekend.

Edited by GetSome - November/26/2010 at 14:53
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 15:12
Jthoss0837 View Drop Down
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Originally posted by GetSome GetSome wrote:

I believe they are closed for the holiday weekend.

Sucks
Ah well i guess i gotta wait till monday! :(
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 15:37
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Hang in there it wont be long before you get your stuff I know what your'e going through but they are good people and in the longrun you wont be disappointed. Cool
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 15:43
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Originally posted by Urimaginaryfrnd Urimaginaryfrnd wrote:

Hang in there it wont be long before you get your stuff I know what your'e going through but they are good people and in the longrun you wont be disappointed. Cool

I trust them, as ive dealt with them before and everything went perfect. But like i said im impatient and have been waiting ever since i got my rifle, then a job to save up money for a scope. Im the kind of person that checks the tracking number on a package every day lol.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 16:27
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Originally posted by Jthoss0837 Jthoss0837 wrote:


Im the kind of person that checks the tracking number on a package every day lol.


Trust me...your not alone on that around here.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 21:41
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I have UPS, FED EX, and USPS in my favorites at the computer, ipod, and phone.

My favorite words "Out for delivery."
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/26/2010 at 21:58
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There have even been some folks who got scopes delivered who claimed that they were never delivered ( even though UPS had a receipt...)  and they wound up getting a second scope.......
 
.......it takes all kinds, I guess....
 
Yours will be along shortly........
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2010 at 22:41
Jthoss0837 View Drop Down
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The wait is killing me! 
Talked to a guy from SWFA and he cleared everything up, shipped it the next day, and will be here friday. CANT FREAKING WAIT!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2010 at 22:55
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I wish others would follow SWFA's lead, one gripe I have with MidwayUSA is they will ship a partial order and then ship the rest a few days later costing me additional shipping charges.
Sam
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2010 at 22:59
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Sam I would call them and get a refund.  You shouldn't be held responsible for them choosing to ship it separately.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/02/2010 at 00:54
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Not to hijack this thread, I'll finish by saying that after my last order I participated in their CS survey and mentioned that I like their prices and great customer service but I complained about that practice. They probably think they are doing you a favor by getting things they have in stock out quickly but it adds to the bottom line.

Sam


Edited by SamC - December/02/2010 at 00:55
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/02/2010 at 07:19
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Guys,  you can request the order be held til all items are in, its a radio button on the checkout phase of the Midwa-y site.  Its kinda hard to find but it is there. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/02/2010 at 16:02
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Originally posted by SVT_Tactical SVT_Tactical wrote:

Guys,  you can request the order be held til all items are in, its a radio button on the checkout phase of the Midwa-y site.  Its kinda hard to find but it is there. 
Thanks Graham,
That information will save me some money in the future!
Sam
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