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Need some help quickly (burris XTR)

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/11/2010 at 21:07
chase102798 View Drop Down
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A gentleman bought one of the Burris XTR 1-4 scopes from me used. It was in excellent condition but he claims there is a lens missing from the front. I don't think he is correct, but I don't have one to compare.
 
Could someone check theirs and take a look at the picture link below that he sent me? You can see a lens down in and I thought that was the front lens. Thanks in advance.
 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/12/2010 at 12:24
AzJim View Drop Down
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I don't own this scope, but Burris has a large image on their website that shows the front of this scope. I don't really see any difference between the burris image and your image aside from the angle.
 
 
I think your scope is fine.
 
--
Jim
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/12/2010 at 15:43
Graysteel View Drop Down
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I am pretty sure if there was an entire lens missing the scope wouldn't focus...
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/12/2010 at 19:09
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Send that picture to Burris C/S. Thier email is on thier website. They can tell you for sure if it is correct.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/12/2010 at 22:49
3_tens View Drop Down
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The first lock ring holds in the element package that the the second lock ring is mounted in. Look closely and you can tell that the outer lock ring is a larger diameter thread than the threads of the second lock ring that holds in the lens. Like Graysteel said, There is no way the scope could focus with a missing lens. I suppose you use the term Gentleman loosely.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/13/2010 at 14:50
chase102798 View Drop Down
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Hi guys,
 
I emailed customer service the link and they said it was just as they manufacture it. He believed that the buyer was getting confused by looking at the photoshopped pictures on their website.
 
I emailed the gentleman the responses and he was in fact confused by their marketing photos. I appreciate everyones response, it calmed my nerves a bit.
 
3_tens, at first I did believe I was using the term loosely as I thought I was being jerked around, but after explaining it to him, he was real nice and apologetic and he admitted that he was fooled by the website and doesn't have alot of experience with optics. So, I guess no harm no foul.
 
Thanks everyone.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/16/2010 at 21:49
biggreen747 View Drop Down
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Glad to hear Burris cleared it up for all involved.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/17/2010 at 00:03
3_tens View Drop Down
Optics Jedi Knight
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Burris CS has always been good with information for me. I have never had to send a scope back either. Glad your buyer ended up happy. By the way welcome to the OT Chase102798. You are welcome to stay and join in the fun. We have a good time here.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: July/17/2010 at 00:15
koshkin View Drop Down
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If you can see reasonable image through a scope, the front lens is not missing.

ILya
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