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Mossberg 4x4 Update-----wonderful CS

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/30/2010 at 12:09
Bboy623 View Drop Down
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Ok guy, many of you know that I went to the range the other day to sight in my Viper 4-12x40 taht I had on my 30-06 Mossberg 4x4.

After messing with it for awhile, the range master came over and helped. We got two shots in the red bull at 100. My shoulder was killing me as it has no real recoil pad to speak of. It was making me flinch and throw my shots; so I stop shooting as I'd just be wasting ammo.

The trigger was less than optimal to say the least. The range master even noticed it and measured it at 6.5lbs!!! I think this was another factor to my troubles for the day.

I contacted Mossberg via email and 1-800 number. The rep on the phone looked up my gun and said that it was made before the LBA trigger system and that was pretty much it. Nothing they could do.

I have dealt with customer service with various retail jobs growing up. I kinda know how it works. The gentlemen I email was ALWAYS very quick with responses and seemed to have a genuine concern for my unsatisfactory with the trigger.

I asked him to see if he could speak to his supervisor and see if anything could be done. I got an email today advising that Mossberg could send a prepaid label for me to ship my gun to them for them to replace the trigger (although NOT a LBA trigger) to one that has a pull to more of my liking--say 4 lbs.

Man, now this is CUSTOMER SERVICE!!!!! I'm happy!--BBoy623  Yippee



Edited by Bboy623 - August/30/2010 at 12:12
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/30/2010 at 12:32
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Sounds great.  Let us know when you get it back.  Of course now you have to resight in your scope!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/30/2010 at 12:36
Bboy623 View Drop Down
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yea, but it was no where near where I wanted it be!!! :P --Bboy623
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/19/2010 at 13:26
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****************UPDATE**************************


My 30-06 Mossberg has had a new trigger installed and is being shipped back to me. The rep said this trigger is 3.9 lbs.! A whole lot better than 6.5lbs! Again, great customer service from Mossberg. I can't wait to get it back!----BBoy623
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/19/2010 at 21:32
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That is indded very good service!  Let us know when you get it back in your hands. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/21/2010 at 23:13
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congrats bboy!... glad they worked it out for you!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/22/2010 at 16:53
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UPDATE*******************************************


I received my Mossberg back today. Horray...or so I thought!!!!!!!!!!!

The bolt will NOT go into the gun.

Let me be more specific. The "Striker Assembly" needs to turn 90 degrees for it to go in. I can put the bolt in about 1/3..but then the striker assembly hits the back of the gun.

Anyone know how to break down the bolt? 

HELP!!!!!!!!!!!!!!!!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/22/2010 at 17:59
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anyone?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/22/2010 at 18:04
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Bueller.......Bueller..........Bueller........Bueller...............................
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/22/2010 at 18:55
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  Page 5,Bb:
      http://www.mossbergs.com/manuals/4x4.pdf
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 07:49
Bboy623 View Drop Down
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I feel like an idiot now!

Thanks 300---Bboy623
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 07:52
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If it makes you feel any better we all think you are too! lol
 
Just kidding
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 15:44
308 Sav View Drop Down
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Originally posted by SVT_Tactical SVT_Tactical wrote:

If it makes you feel any better we all think you are too! lol
 
Just kidding

Coke just went out my nose. Thanks.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 15:46
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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 17:19
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Originally posted by 308 Sav 308 Sav wrote:

Originally posted by SVT_Tactical SVT_Tactical wrote:

If it makes you feel any better we all think you are too! lol
 
Just kidding

Coke just went out my nose. Thanks.
 
 
Hardee har har SVT! Glad I could make someone laugh. Gerald, You might wanna specify which "Coke" flew out your nose. Was it Coca-cola or the Columbian goodness?? That could get expensive if it was the latter Bandito
 
JK
 
I was looking on the last page of the owners manual trying to figure out how to break the bolt down. I guess there's actually useful info in that there manual afterall! LOL
 
 
Thanks again guys.
 
And SVT......
 
Love the new avatar!---Bboy623
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 17:30
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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/23/2010 at 20:20
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i hate it when soda gets the screen and keyboard.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/24/2010 at 07:40
Bboy623 View Drop Down
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got the bolt back in and it cycles properly. Trigger feels wonderful from the half dozen times I dry fired it. Only range time now is left once I remount my Viper 4-12x40!--------Bboy623
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/24/2010 at 07:52
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    Excellent!!!!!!!!!!!!!!!!!!!!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/24/2010 at 07:54
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Originally posted by Bboy623 Bboy623 wrote:

got the bolt back in and it cycles properly. Trigger feels wonderful from the half dozen times I dry fired it. Only range time now is left once I remount my Viper 4-12x40!--------Bboy623
 
Good to hear its to your liking.  Hopefully you can get some good groups out of it.
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