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Minox & Meopta Customer Service

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: March/19/2007 at 08:37
ND2000 View Drop Down
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Was curious if anyone has dealt with either of these customer service departments?  I'm looking at getting either the Minox HGs or Meoptas to round out my collection and great/poor service reputation may make my decision clearer.

 

ND2000

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: March/23/2007 at 17:45
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ND,

 

As always it appears I am the only one to chime in at least for the Meopta aspect of your question. That may be a good thing and it may be a bad thing depending on how you want to interpret it.

 

I have had a few experiences with Meopta's customer service. Originally I was looking to find a replacement eyepiece for a Meopta Hermes I scope. I contacted Meopta USA directly via their email and the phone number on the website and spoke with a gentleman by the name of Richard Gilligan. He is their VP of marketing. He was extremely knowledgable and helpful in aiding me in locating a replacement eyepiece. He also went out of his way to get it to me very quickly and at no additional cost. Since then I have spoken with him on the phone once or twice and have also exchanged a few emails about the current design of the Meostars. I have no hesitations in dealing with the company as long as he is part of it.

 

I wish I could say more but my Meostars haven't given me a reason to send them in for service......;)

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: March/23/2007 at 22:04
ND2000 View Drop Down
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Thanks FrankD.  I do find that helpful.

 

I'm curious...How would you rate the Meostars and/or Minox relative to the Vortex Razors?  I've never looked through the Razors but Middleton, WI isn't too far from me so I could make the trip to try out and talk directly with the manufacturer...

 

I ended up selecting the premium pair that I did (Swaro ELs) in large part due to the exceptionally large sweet spot and depth of field.  This enables me to look through them really all day while hunting with zero eye strain or discomfort.  This pair would be more for general viewing, but the same features are important, along with sharpness.

 

Any insights would be appreciated.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: March/24/2007 at 20:25
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It is interesting you bring up the Swaro ELs. I think the Razors and Meostars share many of the same traits of the ELs. The Meostars have a wider sweet spot than the Razors but both offer a wider sweet spot than all but the premium binoculars. The Meostars are directly comparable in this regard to the ELs. However, the ELs are more color neutral than the Meostars which display a slightly warm (yellow) color bias. The Razors are more comparable color wise to the ELs. To my eyes they share the same color representation as the Leica Trinovids.

 

Meostars

 

Pluses

 

- have a wide comfortable sweet spot

- are extremely durable

- have a very smooth focus

- are extremely ergonomic

- very bright in all conditions

 

Minuses

 

- warm color bias (might be a plus depending on your point of view)

- display noticeable color fringing in high contrast situations especially in the outer 1/3rd of the field of view

- weight 30 ounces which is "heavy" for some folks

 

Razors....

 

Pluses

 

- are exceptionally sharp

- offer fairly good brightness

- have a reasonably wide sweet spot

- display next to no color fringing

 

Minuses

 

- are a bit longer than average

- weigh 29 ounces which some folks may consider heavy

- have some field curvature in the outer 15-20% of the image

- focuser is a bit stiffer than normal but is very precise

 

I think either would compare very favorably to your Swaro ELs...especially when you consider their respective prices. If you do head over to Vortex I would suggest speaking with Paul Neess. He has been exceptionally helpful and knowledgable when I have questions or concerns.

 



Edited by FrankD
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: April/05/2007 at 15:37
ND2000 View Drop Down
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Thanks Frank for the comments.  I ended up ordering a pair of Minox 8.5 HGs today after trying out a pair over the weekend at a local store.  Demo pair for < $600, so I expect to be very pleased with them at that price point.

 

The only negative is the relatively narrow FOV at 320 ft.  I'll post more comments after I can field test for an extended period of time.

 

Still will probably stop by the Vortex headquarters on my way up to turkey hunt!

 

ND2000

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: April/06/2007 at 09:58
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FrankD,

You and I evidently see things the same way.  I recently looked through some Meostars and noted the slight yellow color bias you mention.  Comparing it to my Razors, I would have to agree verbatim with all your pluses and minuses, as well as your comparisons to the ELs and Trinovids.  Both the Meostar and Razor are excellent binos and are a tremendous value in comparison to the Big 3 flagship roofs! 

 

ND2000, if you are near the Vortex headquarters, you really owe it to yourself to check out the Razor.  I think you'll be very impressed, especially given the price!

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