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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/17/2011 at 21:51
little cleo View Drop Down
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I bought  a pair of Leica 8x42Hd binos a yr ago that were marked down because they were supposed to be a demo model from a trade show that couldn't be sold as new.  They were a very good price and seem and looked like new.  I bought them.  I only used them on 2 hunting trips out west last yr.  This yr I used them on my Colorado hunt then when I went to Kentucky I sarted to notice they seemed to be not as clear.  I thought it was just the misty rainy cloudy weather we had the whole trip.  Then I went to Iowa a few weeks later and the binos were very disappointing.  The left tube I coud not get clear and I felt like there was a substance leaking out of the body of the frame.  I am very bummed I paid almost 2 grand for these an really only used them 3 times.  I managed to get by on the Iowa hunt but it was a true throphy hunt.  That is why I bought them so I could judge deer early and late.  I took and alright buck but really thought he was bigger.  Not blamming the binos but I'm wondering if these so called demos wasn't some type of refabbed crap.  I wish I hadn't bought them and if I had to do it all over again I would of gone with SWarvo's.  I will be sending them in and I'll keep you all posted but I would be leary about these so called demo "show" specials.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/18/2011 at 08:14
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My biggest gripe/complaint with Leica's demos or show samples is that they carry a 10 year warranty. Pretty pathetic considering what they cost. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/18/2011 at 12:40
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I forgot to bring that up but you are absolutely right.  You pay  alot of money for them and and its bull.  My advice to others GET SOMETING ELSE.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/18/2011 at 17:25
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Originally posted by little cleo little cleo wrote:

I forgot to bring that up but you are absolutely right.  You pay  alot of money for them and and its bull.  My advice to others GET SOMETING ELSE.
What is often overlooked ia that off spec instruments can and do get shipped from time to time.  It really doesn't matter who makes it or what you pay for it.  Regardless of a 10 year warranty for demo model, I would sure send it to Leica and either let them fix it or drop the ball on the service aspect.  Then I'd say give 'em he!!.  But I will concede that off spec individual instruments should be real rare at this price level, demo or not.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/18/2011 at 20:35
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If you purchased them 1 year ago and they had a 10 year warranty, what's the problem? They are in warranty, so send them in and see  what happens. At the very least call them and listen to what they tell you. I think they will fix them and if Leica doesn't, then you have real complaint.Yippee
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/19/2011 at 07:47
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With what and how did you clean them? Wink
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/19/2011 at 18:02
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Why the whine when per your rant, you have not made any attempt to contact Leica for warranty. Sounds more like buyers remorse. Why do you expect a full lifetime warranty if you do not pay for it. I am sure you got a big reduction in price for buying the show samples. Even a lifetime warranty does no good if all one does is whine instead of sending the Binoculars back. Give Leica a chance. I bet they will treat you better than you have treated them on this forum. 

Boo HooBoo Hoo.     .      .    .    .    .    .    .    .    .    .Boo Hoo This
If any moderators think this is overly rough you may delete.


Edited by 3_tens - December/19/2011 at 18:03
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 17:11
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My problem here is that  I am trying to help others stay clear of problems that  could save them alot of headaches.  I'm not trying to pat my back but I go on 2-3 high end hunts every yr.  I want my binos to be the best they can be and that is why I purchased them.   For them to go out on a hunt is like blowing an engine  on your family vacation trip out to the Grand Canyon.  So please don't give me this buyers remorse crap.   I expect alot more out of high end products than 3 hunts.  YES they probably fix them but are they going to refund part of the 4000 grand of the hunt.  I don't think so.  I have lost confindence in them.   So lets not hear all the negative garp from those who wish they had good binos or could go on these hunts.  This is just a thread to make others think before they buy nothing else.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 17:42
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I bought a pair of $2400 Leica Geovids this fall.  Guess what they had a problem.  I called Leica, the lady said box them up send them back and we will get you taken care of.  A couple weeks later I got a letter explaining hte problem and what they were going to do to fix it.  They said they would ship them back out to me on Dec 19.  The whole process to about A month and a half.  I should have them back this week. 

Just because they are expensive does not mean they cannot have problems.  People need to quite thinking that.  They are mechanical devices, they will have problems.  Ask anyone who has bought much high end stuff.  A lot of them still have problems. 

Seriously instead of whining about it, just call them up and get them fixed.  They are very professional and will get you squared away.


Edited by supertool73 - December/20/2011 at 17:44
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 18:00
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I think little cleo makes some very valid points.  You buy high end optics you expect high end performance. His Leica didn't cut it, and you expect him to be happy about it?  I'd be pissed too, especially when on a $7500 mule deer hunt, for instance, with non working glass.  Swaro would have you fixed up in about 2-3 weeks at most, not a few months.  That in itself keeps me from ever buying Leica anything ever again.  That, and as I previously mentioned, they don't even have enough confidence in their product to warrant a demo/2nd hand/used Leica longer than a pathetic 10 yrs.  Swaro and Zeiss must laugh at that nonsense. You can get better service than that from Zen Ray.   S&B will overnight you a loaner if you get in a bind.  

Edited by JGRaider - December/20/2011 at 18:05
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 19:07
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I'd have been pissed if any binocular crapped out and left me, or any other piece of gear I had brought with the intention of using it.  I also realize that it doesn't matter what you paid for them or who made them, any thing can take a dump.  Just like your most careful reloads can go click at the one shot in a lifetime moment of truth too.  Stuff happens, happened yersterday, happened today, will happen tomorrow, maybe not often, but often enough, we can plan out a lot of it, but not all of it.  Nobody can fix them for you out on a hunt, even overnight on a loaner might mean nothing out in the middle of wherever you are hunting.  The point remains that Leica Service got no chance here.  The point alo remains that a Swarovski might have gone south too...about as unlikely as the Leica going south.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 19:20
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It's too bad that you bought a Leica product.  You should have known better! Their products are the only ones to fail on a high dollar hunt! The other optic products on the market never have failed and if they do, FEDX will pick them in your camp with a new replacement in hand. I'm sorry your hunt didn't go as planned, but that's hunting. Based on your experience I'll never buy another  Leica product.
Good thing I have Swaro binos!


Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 20:49
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I agree that you expect the best quality control when you buy the best optics.  However, as others have mentioned, even the best fail occasionally.  My Swarovski Z3 scope is currently in for repair.  We will see what happens there.
 
ST, you are a forgiving soul.  A month and a half during hunting season would be hard to swallow.  I hope my Swaro scope doesn't take as long.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 20:55
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My Swaro A3-10x42 lost it's ability to hold zero.  Swaro fixed it promptly and I sold it.  I may be narrow minded, but I don't think $2000 glass should fail "just because".  Especially binos. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 21:35
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I understand things can go wrong and will.  But already someone has come out and said that they had problems with their Lieca also.  I begin to wonder?????  I thank some of you for being a little passionate about this and not the "stop whinning".   I would love to see theses others if they had to deal with this situation on a trip.  As I stated earier I thought that I was maybe helping others by telling them about my experiences with this product.  If they hear of others like already mentioned maybe they will decide that they should buy something else.  Maybe it will justify others to buy a 800 dollar pair as apposed to a 2000 dollar pair.  I don't know.  But please just don't jump me an say I'm whinning or have buyer remorse.  Be an adult .  Why does it seem like people just love to strike out on these forums at people for no reason who are  just trying to join in and get a point acrossed? 

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/20/2011 at 23:12
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Originally posted by little cleo little cleo wrote:

I bought  a pair of Leica 8x42Hd binos a yr ago that were marked down because they were supposed to be a demo model from a trade show that couldn't be sold as new.  They were a very good price and seem and looked like new.  I bought them.  I only used them on 2 hunting trips out west last yr.  This yr I used them on my Colorado hunt then when I went to Kentucky I sarted to notice they seemed to be not as clear.  I thought it was just the misty rainy cloudy weather we had the whole trip.  Then I went to Iowa a few weeks later and the binos were very disappointing.  The left tube I coud not get clear and I felt like there was a substance leaking out of the body of the frame.  I am very bummed I paid almost 2 grand for these an really only used them 3 times.  I managed to get by on the Iowa hunt but it was a true throphy hunt.  That is why I bought them so I could judge deer early and late.  I took and alright buck but really thought he was bigger.  Not blamming the binos but I'm wondering if these so called demos wasn't some type of refabbed crap.  I wish I hadn't bought them and if I had to do it all over again I would of gone with SWarvo's.  I will be sending them in and I'll keep you all posted but I would be leary about these so called demo "show" specials.


I'm not sure how Leica ruined your hunt in Iowa. Any optic, for that matter any equipment, has a chance of failure. The real failure here is your failure to ensure that you had equipment that was in optimal shape. Sounds like the binocs already were failing in KY. Why didn't you check the leicas before IA. I don't know, I always check my equipment before a hunt whether I'm going to Africa for a trophy bull elephant or out to the back 40 for meat. Seems to me that it's a lack of preparation not the Leica that did you in. Furthermore, if I had optics fail, the civil thing to do is let the manufacturer fix it to my satisfaction before bringing it on to a forum.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 00:19
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I just don't see what good it does to get pissed off about it.  That is not going to fix the binos.  Things break, that is life.  So many people get so upset about the little things. I have had more over $1000 optics break than I have had under $300 optics.  There is just no point is being upset, it will not get them fixed any faster, it will not make them magically work.  All it does is make yourself miserable and bitter.  That is just no way to live.

I always take two pair of binos hunting.  Just like I always take two scoped rifles hunting.  There is always a good chance a rifle or optic will go down.  That is just hunting. 

And little cleo on the PM you sent me.  I don't see how sending mine in for repair is is sitting on my hands and rolling over and letting Leica F me over.  Or not allowing me to be my own man.  Mine will be fixed and good as new and I will be happy, yours will still be messed up and you will still be pissed off about it, to stubborn to send them in because you are mad.  Loco  In the end who wins.  Wink
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 01:35
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LITTLE Cleo I liked your PM. I do in fact have a pair of 10X50 Kmart binoculars. The Grand kids love them. They were bought in 1972. I have cared for them and they have provided 40 years of service. They still work very well. Not the best but well.
    When you buy a Lamborghini for $270,000 you expect less life and more maintenance than a $20,000 Taurus will require. Its part of the status of ownership. High performance is always high maintenance. Its a fact of life.
Hope you have a Merry Christmas.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 03:59
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I think we all understand things can break, but the point here is the more you spend, the more quality you are expecting. Ok maybe we are not, but I would be, maybe you are just expecting to pay more money for no reason at all, I am not, or maybe I missed something.  No matter at what point they failed, I would be HOT.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 10:39
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Cleo,
 
Assuming that you came here for more than just sympathy, or for the sole purpose of having everyone agree with you, there is alot of good advice here on this forum.
 
Sift through it and do the best with it that you can.
 
By the way, the name Cleo means "to praise". Wink
 
Perhaps you could stop by here, at some point in the future, and share with us how Leica addressed your warranty/repair issues.
 
Merry Christmas & Happy New Year!  
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 13:24
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Look I for the 3rd time am not whinning or have buyers remorse or too lazy to send them in.  I am just stating a FACT that the binos failed and so did someone elses.  I thought that people could learn things from these forums that there might be a quality control issue.  But alot of you seem to be content to just send it back they'll be fine. Quit whinning, bend over and take it attitude.   Would you have confidence in these bino's after they came back?   Whats wrong with you people?  Do you work for Leica?  I just wonder if I would have left out the fact that I was on a out of state hunting trip and in my back yard what the responses might have been.  Jealousy is a powerful thing and people want to downgrade you when they think you are better then them.  You'll never know what happens here because  I frankly don't like the way you have treated me and others.  Go slam someone else.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 13:35
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Jealousy??  You honestly think that everyone on the forum is jealous of you because you bought a pair of Lieca's?  Really?  I think you need to grow up a little.  Who is the one sending out PMs to everyone that did not agree with you talking smack to them and trying to bully them into agreeing with you.

Virtually everyone who has addressed you on this is a owner of high end optics.  We all know what they are, and whether or not they are all they are cracked up to be.  I dare bet most of us has had issues with optics over the years that caused us to send them back.  In fact a lot of people who use their optics hard actually send them in every couple of years just to be serviced because they do break down and have problems, just like a car does. 

I am going to have confidence in my Leica's.  They replaced and eye piece and put them back to factory spec.  They should be just fine. 


Edited by supertool73 - December/21/2011 at 13:37
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 13:43
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You stated in the private message to me that I've never hunted or never been on a high dollar hunt without knowing any facts about me. I don't work for Leica, but have some of their products. Luckily they have not failed yet. I'm glad you can afford high dollar hunts,but I'm surely not jealous of you. Using common sense appears to be difficult for you, so carry on if you like! I have enjoyed hunting for close to 50 years and had a good time doing it.YippeeExcellent
By the way, I've hunted from sea level to over 13000ft. numerous times.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/21/2011 at 15:25
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Originally posted by little cleo little cleo wrote:

Look I for the 3rd time am not whinning or have buyers remorse or too lazy to send them in.  I am just stating a FACT that the binos failed and so did someone elses.  I thought that people could learn things from these forums that there might be a quality control issue.  But alot of you seem to be content to just send it back they'll be fine. Quit whinning, bend over and take it attitude.   Would you have confidence in these bino's after they came back?   Whats wrong with you people?  Do you work for Leica?  I just wonder if I would have left out the fact that I was on a out of state hunting trip and in my back yard what the responses might have been.  Jealousy is a powerful thing and people want to downgrade you when they think you are better then them.  You'll never know what happens here because  I frankly don't like the way you have treated me and others.  Go slam someone else.
 
 
Wow, look who's full of himself just because he's been on some out of state hunts.  I'm not worthy of being on the same thread as you. Roll Eyes FWIW, the people trying to help you out can't give a farthing whether you've been on cousin's farm hunting cause it has nothing to do with the issue at hand.  Look, we all understand your Leicas failed.  We also understand equipment fail when we use them for their intended purpose, hard hunting.  Most of the people trying to help you have had multiple high end optics and understand that these things happen and are trying to  make you see the senselessness of your rant.  Well, I can see that it's not working so just send me your useless Leicas  Shoot Self
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