The State of Kahles in the USA
I know some people have concerns about Kahle's United States presence. That is perfectly understandable considering its US distributors have changed several times. However, there commitment to customer service and warranty and repair work has not changed.
I know many of you are big fans of Kahles scopes and for good reason. Kahles's optical quality is second to none. Also, they are built very solid while maintaining a light optical package. Anyway, enough about the quality of their scopes I think most everyone would agree they are phenomenal.
I wanted to share some information I have recently received from the people at Kahles and Swarovski regarding the state of affairs of Kahles Optics in the USA. Swarovski will be handling Kahles warranty support here in the USA and it appears to be a long term deal. This is a good thing for Kahles... From what I found this was firmed up around the middle of July which means it's 'news' to most people.
Don’t just take my word on it this is straight from Kahles and Swarovski. I think some of you will recognize the address.
“We at KAHLES are committed to addressing the challenges of sustainable development and operating as a responsible company. Not only to satisfy the requirements of our customers but to sustainably develop fair and honest customer relations is our goal.”
Dear Kahles Partner,
In order to offer the best KAHLES service please call the customer warranty service for Kahles Phone (866) 606-8779
Repairs can be sent to: Kahles Service Center, 2 Slater Rd, Cranston, RI 02920
For any other request please contact firstname.lastname@example.org