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Just wanting to know which is better.

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/17/2004 at 00:22
chasseur106 View Drop Down
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Hello,

       As my personal opinion is truly not set in stone, I thought that I should test these waters in Binocular warranties available.

   I have read and reread these columns looking for the answer to my questions.  I have learned a great deal from the discussions on Zeiss vs. Leica, and I should like to know if I were to purchase either, what sort of warranty I could reasonably expect from any of these companies.

           My biggest fear is spending this kind of large cash and then going out and dropping the buggers and screwing the hunt, and my otherwise cheery disposition, if upon after returning home I were to find out that the binocular did not have more than a two year warranty, and it was year two and ten days after my purchase...

             I would feel better if there were a high end binoc that had a lifetime transferable warranty, and then I would not be here asking anyone for their experiences with other manufacturers.  Does anyone have any that they would care to share?

              My greatest purchase for a binocular is for a Cabela's 12 X 50mm at $329.00... Even that this instrument is not in the same class as a Zeiss Victory II, is of little consequence.  If I drop one and the other I know that I can take the Cabela's back for return or exchange, I have not yet determined this from Zeiss, Leica, Swarovski, or Kahles.

              I think customer service is almost more important than the optical clarity arguments that I have read through with great interest.  I humbly submit my opinion on this particular aspect of binocular purchasing points.  Because when it boils down to it all... One of the big three will always be vying for top honors in the realm of best optics, and so like a computer or a car, it becomes last year's model, ( read not as good. ), almost as soon as you get it out of the store/ off the showroom lot...  The 2005s will be better than the 2004's, etc.

                     Thank you,

                             Chasseur106

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/17/2004 at 02:01
ranburr View Drop Down
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Zeiss has a lifetime transferable warranty.

 

ranburr

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/18/2004 at 16:46
Grubbs View Drop Down
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In my humble opinion the Leica USA passport warranty is hard to beat.  I believe within the first three years it doesn't matter what happens to them....Leica will replace with no questions asked.  Make sure you get the USA warranty and not grey market stuff.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/23/2004 at 20:14
chasseur106 View Drop Down
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Okay Ranburr,

        I did notice that Zeiss Conquest's have a lifetime transferrable warranty on their Conquest's, but does that cover their new FL line that I just saw in Cabela's?

         And although I have tried to research this on my own, I have not seen any mention made on the Swfa site for a warranty section on the Leica's that discusses the passport warranty, and just how it works.

         Anybody know?

               Scott

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/24/2004 at 12:51
Chris Farris View Drop Down
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Leica originally launched the Passport warranty to counter "grey market" goods.  The Passport warranty would cover anything that happened to your Leica for three years, then the optic would have a standard Limited Lifetime warranty.  Last year Leica changed the Passport warranty to be lifetime, so Leica now has the best warranty in the business.  You have to buy them from an authorized USA dealer to get this warranty.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/24/2004 at 16:11
chasseur106 View Drop Down
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Okay,

     By "grey market goods", you mean what exactly?  This is to mean stolen? Or should I infer something else from this terminology?  Anything that happens to my Leica for three years:  to include anything that I should have happen to them right?  Dropping them or scratching a lens ?? Just looking for the best clarification from all that you have said Chris.

       I don't want to sound too doubtful, but a reprint from a Leica Passport warranty card or Guarantee would be very helpful here.

             Because when you are talking about me spending $1300 + Dollars for optics that is when my stomach starts getting queezy and I think I might get sick....  So please be as specific and as word for word as you are able to be.  I even went to the Leica web site to see if I could glean anything from them.   Must you register your purchase with them?  Or somehow start the three year period to get the Passport Warranty to start???

           I had the opportunity to hold a pair of the Utravids this weekend.  So very nice! Still trying to determine whether to wait on the Geovids or just purchase the Ultravids... It may be a while before I do either, but Leica is where I am at for the moment.

                  Thanks.

                      Scott
             

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/25/2004 at 15:43
Grubbs View Drop Down
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Grey market warranty is not a USA lifetime warranty.  I believe you have to send them to Germany for any repairs if they do not carry the USA warranty.  I realize it is alot of money for optics, but I can safely say it is the best single piece of hunting equipment I have ever purchased, bar none.  This should be the last pair of binos I ever need. (Leica 10x42)
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/01/2004 at 14:55
Chris Farris View Drop Down
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Leica Passport Warranty - Leica Lifetime Sport Optics Passport Protection Plan

Leica Lifetime Sport Optics Protection Plan

Leica Camera Inc. (USA), warranties all Leica compact and full-sized Ultravid and Trinovid binoculars, Leica Televid Spotting Scopes and eyepieces, and Leica Duovid series binoculars, under its Leica Lifetime Sport Optics Protection Plan. The Leica Lifetime Sport Optics Protection Plan provides protection against manufacturer defects, functional failures, or any accidental damage to the product, including breakage, water damage, or any accident, excluding fire, theft, mysterious disappearance, deliberate damage, or any occurrence for which other insurance protection is in force. Leica Lifetime Sport Optics Protection Plan is not extended to accessories such as straps, cases, lens caps, for covered products. Specifically excluded from this warranty are Leica Geovid and Leica LRF RangeMasters or future products incorporating electronic components. By returning the product to Leica (including the piece with the identifying serial number) with a check for $35 for shipping and handling, Leica will repair or replace the product at no charge during the lifetime of the original purchaser, following acknowledgment of registration by Leica Camera, Inc. (USA).

Replacement of Leica compact and full-sized Ultravid and Trinovid binoculars, Leica Televid Spotting Scopes and eyepieces, and Leica Duovid series binoculars, if required, will be with a functionally identical or like-featured product, either new or refurbished, as determined by Leica Camera, Inc. That portion of the product bearing its serial number must be included with the return. The Leica Lifetime Sport Optics Passport Plan provides protection for any that affects the optical or mechanical function of the product. Cosmetic or other signs of normal wear and tear, on any external surfaces, including lenses, are not considered as affecting optical or mechanical functions of the product. The Lifetime Sport Optics Passport Protection Plan is only valid for eligible products imported by Leica Camera, Inc. (USA) and purchased by USA residents through Authorized Leica Camera Inc. dealers such as SWFA, Inc.

 

Leica Gray Market and Non-USA Warranted Products

To assure that one receives full Leica warranty coverage and products guaranteed to be genuine Leica, customers are strongly advised to purchase Leica only from Authorized Leica Dealers such as SWFA, Inc. Though a product may be marketed as carrying a factory, manufacturer's, extended, or other type of warranty, be certain that you are buying a genuine Leica product imported officially into the country of your purchase, and that it carries a valid manufacturer's warranty. Leica products imported into the United States through Leica Camera Inc. (USA) are available only from Authorized Leica Dealers. Be aware that if you purchase a Leica product  from a merchant who cannot verify that the product was imported by Leica Camera Inc. (USA) or provide authentic documentation for the Leica USA Passport Protection Plan (for Passport-eligible products) that you may be purchasing a "Gray Market" product, that is, a Leica product that has been exported to markets outside the United States and then imported through non-official channels into the U.S. "Gray Market" products do not necessarily enjoy international warranty coverage, and will not be covered under Leica USA Passport Protection Plan.

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