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Happy Camper - New SS3-9X42

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 18:24
Gardien View Drop Down
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Just got back from the range with my new Remy XCR compact .308 topped with a new SS3-9X42. Leveled and zeroed  2 inches high at 100 yards. When I got home I unscrewed the top turret to zero it and the plastic "Up - Down" ring is not glued down and freely spins arounds the post. I think I read about this same problem somewhere before .

SWFA-Any comments?
 
Thanks.
Brian
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 18:27
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Why not call them Monday morning?
 
From the forum ROE.
6.  The Optics Talk forum is not to be used as a customer service tool for SWFA customers.  Tracking numbers, Order Status, Credit Card issues, etc. need to be directed to our Customer Service Professionals at 972-617-7056 from 8 a.m -5 p.m CDT or via e-mail at swfa@swfa.com.


Edited by cheaptrick - November/28/2009 at 18:31
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 18:32
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Sorry, please delete.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 18:35
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I'm sure you will be taken care of. If you have to post here, you don't know how incredible swfa's customer service is. Call them Monday morning, and they will take care of you.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 18:40
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I don't object to you posting a problem with an item you purchased from SWFA, my friend, and I'll leave it up.
It's feedback from customers like yourself that helps identify a problem so it can be corrected, and I know full well that SWFA wants you to be happy with their product. 
 
But just to be clear, the procedure is to first call them, if you haven't already, and get it worked out that way.
 
As an aside, I'm taking the SS -3-9x test mule mounted to my flat top AR out to the range tomorrow for the first time. Evil Black Rifle 
 


Edited by cheaptrick - November/28/2009 at 18:41
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 21:13
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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/28/2009 at 21:32
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Originally posted by Gardien Gardien wrote:

Just got back from the range with my new Remy XCR compact .308 topped with a new SS3-9X42. Leveled and zeroed  2 inches high at 100 yards. When I got home I unscrewed the top turret to zero it and the plastic "Up - Down" ring is not glued down and freely spins arounds the post. I think I read about this same problem somewhere before .

SWFA-Any comments?
 
Thanks.
Brian
I own two of them and I am having some difficulty understanding what you are talking about.  There is one metal screw in the top center of the knob.  When removed one pulls the knob upward turns it to reset to ZERO places it down and installs the screw. None of those are plastic.  Are you talking about the part that has the wording Up & Down on them?  If so that is probably a really easy fix but talk to SWFA and let them help you. These are great scopes and I'm sure you will enjoy it.


Edited by Urimaginaryfrnd - November/28/2009 at 21:37
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/29/2009 at 10:09
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Yes Urmi. That's what I was referring to and I am planning to call them for assistance. Again, I thought I had read about this same issue somewhere else and was surpried that it happened again to me. I was just trying to share my experience and perhaps should have worded it differently and not make it seem like I was bashing them and trying to get CS. I was curious to know if this was a common issue.

Moving on, not only will I enjoy it, I loved it yesterday. Its a great scope. My very first shot was 4" low and 4" left at 100 yards. I adjusted 1.1 mil up and 1.1 mil right...Bull!
 
FWIW - I researched scopes for months and decided that SS3-9 is the best quality, value and CS for my purpose and I still believe this to be true. It will forever outshoot me. Everything I've read about SWFA products and service has been nothing but excellent.
 
Regardless, I apologize if my comments were hasty and poorly worded. I am still a big fan and cheerleader for SWFA.
 
 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/29/2009 at 10:18
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Originally posted by Kickboxer Kickboxer wrote:

Braggart...


Big Grin
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/29/2009 at 10:21
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Wes, that's such an awesome looking setup you got there!!!  Cool




Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/29/2009 at 13:30
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Originally posted by mike650 mike650 wrote:

Wes, that's such an awesome looking setup you got there!!!  Cool




 
Yes, now that it's resized and we can see it.  Big Grin
VERY nice stick, Sir!
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/30/2009 at 09:27
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IS that a "murse" made out of denim in the background?
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/30/2009 at 09:39
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Folks, I just called SWFA and a new SS3-9 is on the way with a Return Authrization for the other. No questions asked. Smile Another example of their reputation for outstanding customer service. Still curious about why the ring was loose though.

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/30/2009 at 16:49
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Originally posted by supertool73 supertool73 wrote:

IS that a "murse" made out of denim in the background?
 
Them Iowans......they sure are liberated.
That new gay marriage ruling really set them free....Wink  
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: November/30/2009 at 16:52
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Originally posted by Gardien Gardien wrote:

Folks, I just called SWFA and a new SS3-9 is on the way with a Return Authrization for the other. No questions asked. Smile Another example of their reputation for outstanding customer service. Still curious about why the ring was loose though.

 
Outstanding!
 
I had the SSV mounted to my AR-15 yesterday and they were a match made in heaven!
And a price that makes ya feel like ya stole it..... Bandito 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2009 at 14:31
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Originally posted by cheaptrick cheaptrick wrote:

Originally posted by supertool73 supertool73 wrote:

IS that a "murse" made out of denim in the background?
 
Them Iowans......they sure are liberated.
That new gay marriage ruling really set them free....Wink  


WOW!!!  A man uses an old pair of jeans to make a shooting bag and next thing you know he is labeled a poster boy for the rainbow coalition.  YIKES things move fast.  Might have to go revisit some of my posts.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2009 at 14:50
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Originally posted by cheaptrick cheaptrick wrote:

Originally posted by Gardien Gardien wrote:

Folks, I just called SWFA and a new SS3-9 is on the way with a Return Authrization for the other. No questions asked. Smile Another example of their reputation for outstanding customer service. Still curious about why the ring was loose though.

 
Outstanding!
 
I had the SSV mounted to my AR-15 yesterday and they were a match made in heaven!
And a price that makes ya feel like ya stole it..... Bandito 


Is there a write up posted yet?  Anxious to how it performed an the AR.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2009 at 18:10
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No write up forthcoming, SD. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/01/2009 at 20:10
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          Bucky
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/02/2009 at 08:22
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Originally posted by cheaptrick cheaptrick wrote:

No write up forthcoming, SD. 


Really Sad





Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2009 at 18:33
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Received my replacement SS scope on Thursday and mounted it Friday. Sent the other back today.

I have my next door neighbor's son (Phoenix PD) convinced to by the same one. He was originally looking at a Night Ops, but really liked the quality, features and price of mine. It does very well in low light. We were able to easily track two coyotes with it at dusk.
 
Thanks, SWFA.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2009 at 18:35
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Gardien, 
It is always good to hear a story that ends well, regardless of what kind of scope it is.  I am very glad you are happy with your new scope.  
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: December/05/2009 at 18:36
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Originally posted by Kickboxer Kickboxer wrote:

Gardien, 
It is always good to hear a story that ends well, regardless of what kind of scope it is.  I am very glad you are happy with your new scope.  
Plus 1!
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