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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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Posted: December/03/2012 at 11:13 |
How has Leupold custer service been as of late? I need to send a ranger finder & some binos in for some work. btw sorry if this right right spot for this thread
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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lucytuma
Optics Jedi Knight Joined: November/25/2007 Location: Wisconsin Status: Offline Points: 5389 |
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Haven't heard of any problems, though I'm sure this is a pretty busy time with hunting season winding down, people will be sending in their most recent misfortunes.
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"The democracy will cease to exist when you take away from those who are willing to work and give to those who would not." - Thomas Jefferson
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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If you call your wait will be a little long but they will get to you and I'm sure take care of you.
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"Most folks are about as happy as they make their minds up to be" - Abraham Lincoln
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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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alright thought so, I'm no big rush to get any of it sent off. I've got about 9 months until I really need them again. Thanks
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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mike650
Optics God Joined: May/14/2006 Location: West of Rockies Status: Offline Points: 14569 |
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Now's the time, don't wait until 8.5 months from now
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“A hunt based only on trophies taken falls far short of what the ultimate goal should be.” – Fred Bear
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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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Oh yeah are you saying its going to take me 8 months to get them back?
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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Bitterroot Bulls
Optics Master Extraordinaire Joined: May/07/2009 Location: Montana Status: Offline Points: 3416 |
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A few years ago, I scratched the lenses of some 8X32 GR bins during an antelope stalk. I sent them in. Leupold required me to pay a reasonable fee due to the damage being my own carelessness, but the binoculars returned fully repaired in something like three weeks total time.
I doubt it will be 8 months.
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-Matt
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Klamath
Optics Master Joined: May/20/2007 Location: United States Status: Offline Points: 1308 |
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Call them and explain the problem. If it is complicated and will require a wait, they will say so. Simple maintenance, cleaning, and adjustment is almost never a problem. Send the in now to avoid gremlins later. If something goes wrong you will have some lead time. I doubt you will wait over 2-3 weeks for nearly anything. As far as I know Leupold still has the same stellar service.
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Steve
"Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted". William Bruce Cameron |
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Bird Watcher
Optics Master Joined: August/30/2006 Status: Offline Points: 1523 |
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Several years ago I sent in my wife's brand new Katmai 6x32 because it was out of collimation. Within 10 days they shipped us another brand new one. Excellent customer service. Stan
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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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Well the binos eye pieces fell off & the range finder will turn on but wont take a reading on anything (yes I've put a new batteries in it) I'm ready throw them away and start over.
I'll send them a email and find out if they can give a guess of a time frame.
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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Email Leupold like 3 days ago still no reply back try it again I guess
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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I"d just call man. Who knows if your email will get kicked to a spam filter or what. A call will get you a live person and they can give you better info. Just jot the name of whoever you talk to down along with a date and time. You can reference that if you ever have an issue.
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"Most folks are about as happy as they make their minds up to be" - Abraham Lincoln
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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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Good idea just dont have a land line phone here where I live and my cell dont any service it really sucks most have to drive 5 miles down the road just to make two min phone call
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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supertool73
Optics God Superstool Joined: January/03/2008 Status: Offline Points: 11814 |
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Get Skype or some other IP based phone service. I use google voice with a Obihai VoIP telephone adapter and we have free land line phone service over our internet line.
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Lifetime warranty and excellent customer service don't mean a thing when your gun fails during a zombie attack.
"A Liberal is a person who will give away everything they don't own." |
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rustic
Optics Master Joined: September/30/2011 Status: Offline Points: 1461 |
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I had a couple CDS dials done up they told me within a week. They were on my doorstep in two days I find some of company's like Leupold and Swaro will out perform what they initially state.
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hunterwingler
Optics Master Joined: April/03/2009 Location: Idaho Status: Offline Points: 1420 |
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I wasn't upset about the black cat crossing my path this morning but mouthing "your fu@#ed" as he passed was just rude.
If Guns kill people mine are all defective |
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mike650
Optics God Joined: May/14/2006 Location: West of Rockies Status: Offline Points: 14569 |
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No but many wait until the last minute to do things and then complain about why it takes too long, lol. Leupold gets pretty busy the months leading into deer season which can cause delays. Edited by mike650 - December/06/2012 at 14:09 |
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“A hunt based only on trophies taken falls far short of what the ultimate goal should be.” – Fred Bear
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mike650
Optics God Joined: May/14/2006 Location: West of Rockies Status: Offline Points: 14569 |
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“A hunt based only on trophies taken falls far short of what the ultimate goal should be.” – Fred Bear
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