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Tasco Super Sniper warranties dead? |
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c5_nc
Optics GrassHopper Joined: June/03/2009 Status: Offline Points: 18 |
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Posted: January/06/2010 at 08:07 |
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Does anyone know how the warranty work is being handled on the old Tasco Super Snipers that were Made in Japan. They were sold with a lifetime waranty at the time. I'm not sure if SWFA picked up support for the line, if it is Bushnell's responsiblity since they own Tasco, or if everything was just voided when SWFA bought the line. I have never been able to figure out when a Tasco SS became a SWFA SS when buying used (since they shipped with Tasco paperwork for years) so would like to future purchases since apparently you have to have a new purchase reciept for it get work done? I recently sold one of mine and buyer returned to Bushnell to have a spec of dirt removed from the recticle(there is a small spec of dirt smaller than a mildot in the corner). Bushnell told them scope was a counterfiet and offered a new Super Sniper for $200. I'm 99.99% sure its not, glass, knobs, adjustment range are consistant with every other Super Sniper I've owned (pre-08 improvements), and the scope in age pretty much pre-dates of the exsistance of Chinese counterfiets. Are there counterfiet Super Snipers on the market, this is the first I've heard of this.
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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Older SS scopes did have a few chinese copies if my memory serves me correct. I would call Bushnell and ask them what makes it conterfiet. i am sure some others will chime in but if it is indeed a copy then I would jump all over a new SS for $200 if it isn't they shoud replace it for free. |
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c5_nc
Optics GrassHopper Joined: June/03/2009 Status: Offline Points: 18 |
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Maybe Bushnell sees so few old Super Snipers they assume the Tasco or old models are fakes of the SWFA models?
Not going to take the trade offer, I'm pretty sure its not a copy, even it was its so close its worth about the same to me.
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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I haven't heard of new SS clones but I would PM chris farris and ask him about that or call him at SWFA. Even calling Bushnell would help but unfortunatly you will have to probably hold for 10-20 min when calling them.
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Randall45
Optics Apprentice Joined: June/25/2009 Status: Offline Points: 284 |
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If it said made in Japan it's authentic the counterfiet models are very few and like the Leupold have the letters painted on the scope.Kind of looks like the Burris FFII letters which makes it look cheap!
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silver
Optics Master Joined: November/04/2005 Location: United States Status: Offline Points: 2291 |
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I thought that this would have had a "sticky" by now... Do a thread search as this gets asked about twice a year.
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"If we weren't all crazy we, We would go insane." Jimmie Buffet
WWW.formitch.com |
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pyro6999
Optics Retard OT TITAN Joined: December/22/2006 Location: North Dakota Status: Offline Points: 22034 |
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when in doubt call swfa
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They call me "Boots"
375H&H Mag: Yeah, it kills stuff "extra dead" 343 we will never forget God Bless Chris Ledoux "good ride cowboy" |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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+1
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c5_nc
Optics GrassHopper Joined: June/03/2009 Status: Offline Points: 18 |
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I searched before I posted not realizing forum software by default only goes back 6months so I just did it again going back all time (which appears to go back 5+yrs and found) and pretty much none of this has been addressed that I can find:
Are there fake Tasco Super Snipers? No results to answer this, none reported by members at least
Is SWFA warrantying Tasco Super Snipers? Does not appear to be clear, they say they do, don't worry about registration card, etc but it apparently that is not the case or depends on other things.
How do tell the difference between a Tasco SS producted before and after ownership changed hands? No Answer from results
Is there a difference in warranty between these? No Answer from results.
How to tell if a Tasco SS is fake? No Answer from results.
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supertool73
Optics God Superstool Joined: January/03/2008 Status: Offline Points: 11814 |
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Don't mind Silver, he likes to post comments like that but is not willing to actually share the info he acts like he knows.
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Lifetime warranty and excellent customer service don't mean a thing when your gun fails during a zombie attack.
"A Liberal is a person who will give away everything they don't own." |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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Have you PM'ed Chris Farris? or called him?
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biggreen747
Optics Journeyman Joined: October/16/2009 Location: Colorado Status: Offline Points: 470 |
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+1 - Get it straight from the person with the authority to comment.... And when you do ask him to post something here. I think you have a good and legitimate list of questions.
Edited by biggreen747 - January/06/2010 at 13:35 |
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We measure it with a micrometer, mark it with a crayon, and cut it with a chainsaw.
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c5_nc
Optics GrassHopper Joined: June/03/2009 Status: Offline Points: 18 |
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I've been waiting to hear back from Chris and/or Brady. I realize they are busy and it may take a while to get back to me, and its probably an issue with Bushnell and not them. The person that actually owns the scope now has gone through regular CS channels at SWFA and has apparently not gotten anywhere from what I've heard. So I though it was probably better to check with others or Chris. Only posting that b/c of all the contact them comments in the thread, I have already done that and just waiting for reply. I'll tell them about the thread, I thought other people may have gone through same things before. Its not the end of the world, but I will probably have to buy back the scope I sold and no longer need b/c Bushnell/SWFA is falsely telling the person its fake. I would still like to know though since I will be owning it again and frequently in the past have bought and sold used SSers. |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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I understand completely what you saying and will wait to see if this is resolved for you Please keep us updated on your findings and then we can sticky this thread or future users.
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Sparky
Optics Master Extraordinaire Joined: July/15/2007 Location: SD Status: Offline Points: 4569 |
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I thought rule #6 states that The Optics Talk forum is not to be used as a customer service tool for SWFA customers.
And from my experience and what I have read SWFA takes very good care of its customers. |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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Edited by SVT_Tactical - January/07/2010 at 07:36 |
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Sparky
Optics Master Extraordinaire Joined: July/15/2007 Location: SD Status: Offline Points: 4569 |
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Really, I would have thought a phone call to SWFA would have been faster. But that is just me. |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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You are right there. It would be quicker but I am not sure he take calls all the time? he may, I just dont know. Plus its long distance for most as they dont' have a toll free number (hint, hint)
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c5_nc
Optics GrassHopper Joined: June/03/2009 Status: Offline Points: 18 |
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FYI, heard back from Chris and he said there are no fake super sniper scopes and Bushnell only provides warranty service to super snipers that were sold after SWFA took over. |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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Good to know. I would take the offer to buy a SS for them for 200 then if you dont' want to then i will buy it from you!
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