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Happy Camper - New SS3-9X42 |
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Gardien
Optics GrassHopper Joined: November/10/2009 Status: Offline Points: 10 |
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Posted: November/28/2009 at 18:24 |
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Just got back from the range with my new Remy XCR compact .308 topped with a new SS3-9X42. Leveled and zeroed 2 inches high at 100 yards. When I got home I unscrewed the top turret to zero it and the plastic "Up - Down" ring is not glued down and freely spins arounds the post. I think I read about this same problem somewhere before . SWFA-Any comments?Thanks.
Brian
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cheaptrick
MODERATOR Joined: September/27/2004 Location: South Carolina Status: Offline Points: 20844 |
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Why not call them Monday morning?
From the forum ROE.
6. The Optics Talk forum is not to be used as a customer service tool for SWFA customers. Tracking numbers, Order Status, Credit Card issues, etc. need to be directed to our Customer Service Professionals at 972-617-7056 from 8 a.m -5 p.m CDT or via e-mail at swfa@swfa.com. Edited by cheaptrick - November/28/2009 at 18:31 |
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Gardien
Optics GrassHopper Joined: November/10/2009 Status: Offline Points: 10 |
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Sorry, please delete. |
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trigger29
Optics Master Extraordinaire X = 180 Y = 90 (X+Pyro)+(Y-Pyro) = ? Joined: September/29/2007 Location: South Dakota Status: Offline Points: 4353 |
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I'm sure you will be taken care of. If you have to post here, you don't know how incredible swfa's customer service is. Call them Monday morning, and they will take care of you.
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"A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed." |
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cheaptrick
MODERATOR Joined: September/27/2004 Location: South Carolina Status: Offline Points: 20844 |
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I don't object to you posting a problem with an item you purchased from SWFA, my friend, and I'll leave it up.
It's feedback from customers like yourself that helps identify a problem so it can be corrected, and I know full well that SWFA wants you to be happy with their product.
But just to be clear, the procedure is to first call them, if you haven't already, and get it worked out that way.
As an aside, I'm taking the SS -3-9x test mule mounted to my flat top AR out to the range tomorrow for the first time.
Edited by cheaptrick - November/28/2009 at 18:41 |
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Kickboxer
MODERATOR Moderator Joined: February/13/2008 Status: Offline Points: 23679 |
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Braggart...
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Opinion,untempered by fact,is ignorance.
There are some who do not fear death... for they are more afraid of not really living |
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Urimaginaryfrnd
MODERATOR Resident Redneck Joined: June/20/2005 Location: Iowa Status: Offline Points: 14964 |
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I own two of them and I am having some difficulty understanding what you are talking about. There is one metal screw in the top center of the knob. When removed one pulls the knob upward turns it to reset to ZERO places it down and installs the screw. None of those are plastic. Are you talking about the part that has the wording Up & Down on them? If so that is probably a really easy fix but talk to SWFA and let them help you. These are great scopes and I'm sure you will enjoy it.
Edited by Urimaginaryfrnd - November/28/2009 at 21:37 |
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"Always do the right thing, just because it is the right thing to do". Bobby Paul Doherty Texas Ranger |
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Gardien
Optics GrassHopper Joined: November/10/2009 Status: Offline Points: 10 |
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Yes Urmi. That's what I was referring to and I am planning to call them for assistance. Again, I thought I had read about this same issue somewhere else and was surpried that it happened again to me. I was just trying to share my experience and perhaps should have worded it differently and not make it seem like I was bashing them and trying to get CS. I was curious to know if this was a common issue.
Moving on, not only will I enjoy it, I loved it yesterday. Its a great scope. My very first shot was 4" low and 4" left at 100 yards. I adjusted 1.1 mil up and 1.1 mil right...Bull!
FWIW - I researched scopes for months and decided that SS3-9 is the best quality, value and CS for my purpose and I still believe this to be true. It will forever outshoot me. Everything I've read about SWFA products and service has been nothing but excellent.
Regardless, I apologize if my comments were hasty and poorly worded. I am still a big fan and cheerleader for SWFA.
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mike650
Optics God Joined: May/14/2006 Location: West of Rockies Status: Offline Points: 14569 |
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“A hunt based only on trophies taken falls far short of what the ultimate goal should be.” – Fred Bear
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mike650
Optics God Joined: May/14/2006 Location: West of Rockies Status: Offline Points: 14569 |
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Wes, that's such an awesome looking setup you got there!!!
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“A hunt based only on trophies taken falls far short of what the ultimate goal should be.” – Fred Bear
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Voodoo6
Optics Apprentice Now With Kung-Fu Grip! Joined: March/29/2009 Location: United States Status: Offline Points: 213 |
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Yes, now that it's resized and we can see it.
VERY nice stick, Sir!
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"A prisoner of the white lines on the freeway"
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supertool73
Optics God Superstool Joined: January/03/2008 Status: Offline Points: 11814 |
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IS that a "murse" made out of denim in the background?
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Lifetime warranty and excellent customer service don't mean a thing when your gun fails during a zombie attack.
"A Liberal is a person who will give away everything they don't own." |
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Gardien
Optics GrassHopper Joined: November/10/2009 Status: Offline Points: 10 |
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Folks, I just called SWFA and a new SS3-9 is on the way with a Return Authrization for the other. No questions asked. Another example of their reputation for outstanding customer service. Still curious about why the ring was loose though. |
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cheaptrick
MODERATOR Joined: September/27/2004 Location: South Carolina Status: Offline Points: 20844 |
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Them Iowans......they sure are liberated.
That new gay marriage ruling really set them free....
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cheaptrick
MODERATOR Joined: September/27/2004 Location: South Carolina Status: Offline Points: 20844 |
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Outstanding!
I had the SSV mounted to my AR-15 yesterday and they were a match made in heaven!
And a price that makes ya feel like ya stole it.....
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SD Dog
Optics Master Extraordinaire OT Scratching Post Joined: February/28/2008 Status: Offline Points: 4177 |
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WOW!!! A man uses an old pair of jeans to make a shooting bag and next thing you know he is labeled a poster boy for the rainbow coalition. YIKES things move fast. Might have to go revisit some of my posts. |
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If nobody ever said anything unless he knew what he was talking about, a ghastly hush would descend upon the earth. AP Herbert
Stupidity & ignorance have been the foundation for many certainties. |
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SD Dog
Optics Master Extraordinaire OT Scratching Post Joined: February/28/2008 Status: Offline Points: 4177 |
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Is there a write up posted yet? Anxious to how it performed an the AR. |
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If nobody ever said anything unless he knew what he was talking about, a ghastly hush would descend upon the earth. AP Herbert
Stupidity & ignorance have been the foundation for many certainties. |
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cheaptrick
MODERATOR Joined: September/27/2004 Location: South Carolina Status: Offline Points: 20844 |
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No write up forthcoming, SD.
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Ed Connelly
Optics Retard God of no Chihuahua Joined: December/16/2007 Location: USA Status: Offline Points: 24225 |
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SD Dog
Optics Master Extraordinaire OT Scratching Post Joined: February/28/2008 Status: Offline Points: 4177 |
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If nobody ever said anything unless he knew what he was talking about, a ghastly hush would descend upon the earth. AP Herbert
Stupidity & ignorance have been the foundation for many certainties. |
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