Why don't you post here what other forums you are wrongly damaging our reputation on so that we can publically defend our selves against your out right lies.
Sorry guys for going off, I know I don't normally lose it but I can't stand liars or thieves (plus I haven't finished my coffee yet).
Here are the products in our system. The blems had a Z prefix so they would not get confused with the new ones. The series of asterisk signifies something that is discontinued and out of stock.
If it helps I guess I will tell you my story I ordered a Bushnell 3200 3x9x50 w/ firefly for a christmas present for my son. WELL another PERFECT, EXCEPTIONAL transaction by the SWFA staff. I'm just waiting for me free coat now..........THANKS SWFA STAFF...
"The true soldier fights not because he hates what is in front of him, but because he loves what is behind him." G.K. Chesterton
[QUOTE=L1A1Rocker]Well, since the time is short I decided to have it mailed directly to him so I thought I better call Monday so the order is done correctly. I call this afternoon to place my order and the guy wants the stock number. I had bookmarked the page but it is not coming up. (It would not come up because we no longer have them) I discribe the product and he pulls up the scope but it is now almost $100.00! (He pulled up the same product you asked about but new instead of factory blem) What the heck?! I ask him. He said that in also comes with a "free" bore siting kit. Oh great, what about the ad from yesterday I ask. (That was yesterday and they are all gone, we try to pull ads as soon as we can) Well we go back and forth a bit and he goes to ask someone. Comes back and says that he just talked to their internet guy and he says that he did NOT make any changes to their ads. I grumble and grouse to no avail and finally hang up. (The Internet guy did not change any ads, the marketing guy deleted ads)
I was the first person in sales to help this guy and Chris' explanations are exactly right.
This time a get a lady and try to order the product by the model number listed on the cached advertisment. It does not come up, suprise suprise. I go through the whole story with her and she tells me that the scope from yesterday was a "factory refirb that had a blemish on it. I tell her that that was NOT what was on the add. That the ad was for a new scope not a refirb. We finally get to the point where I ask for a manager.
[QUOTE=L1A1Rocker]Well, since the time is short I decided to have it mailed directly to him so I thought I better call Monday so the order is done correctly. I call this afternoon to place my order and the guy wants the stock number. I had bookmarked the page but it is not coming up. (It would not come up because we no longer have them) I discribe the product and he pulls up the scope but it is now almost $100.00! (He pulled up the same product you asked about but new instead of factory blem) What the heck?! I ask him. He said that in also comes with a "free" bore siting kit. Oh great, what about the ad from yesterday I ask. (That was yesterday and they are all gone, we try to pull ads as soon as we can) Well we go back and forth a bit and he goes to ask someone. Comes back and says that he just talked to their internet guy and he says that he did NOT make any changes to their ads. I grumble and grouse to no avail and finally hang up. (The Internet guy did not change any ads, the marketing guy deleted ads)
I was the first person in sales to help this guy and Chris' explanations are exactly right.
I can second that, here is a screenshot of our order database with both SKU #'s Listed Sperately at different prices. The Blem scope is highlighted in the description line and shows that it is discontinued on the bottom of the screen, and the astrics also represent an item bein discontinued. The NEW scope is under it listed at its price with the free boresighter. CFII
One day your life will flash before your eyes; Make sure it's worth watching.
Well, after going round and round with SWFA today and doing some more looking on the internet for a scope for may father for Christmas I came upon this thread. I thought I'd post here what I've posted on other threads today with me dealings with SWFA today:
So I was looking for a Christmas gift for my father this weekend and decided to check out some scopes. SWFA most always has the best prices so I hit them up and found something to fit the bill. A 4 to 16 mill-dot with illuminated rectcle for just under $50.00.
Well, since the time is short I decided to have it mailed directly to him so I thought I better call Monday so the order is done correctly. I call this afternoon to place my order and the guy wants the stock number. I had bookmarked the page but it is not coming up. I discribe the product and he pulls up the scope but it is now almost $100.00! What the heck?! I ask him. He said that in also comes with a "free" bore siting kit. Oh great, what about the ad from yesterday I ask. Well we go back and forth a bit and he goes to ask someone. Comes back and says that he just talked to their internet guy and he says that he did NOT make any changes to their ads. I grumble and grouse to no avail and finally hang up.
I then do a little looking and find the cached file of the ad and call back. This time a get a lady and try to order the product by the model number listed on the cached advertisment. It does not come up, suprise suprise. I go through the whole story with her and she tells me that the scope from yesterday was a "factory refirb that had a blemish on it. I tell her that that was NOT what was on the add. That the ad was for a new scope not a refirb. We finally get to the point where I ask for a manager.
Lady manager gets on the phone (I think her name was Betty) I go through the whole story with her now. She tells me that that scope is now discontinued. No I say, the scope IS still there but now you want to sell it for 100.00 and through in a "free" bore sight kit. Then she puts me on hold to go talk to someone. Comes back and tells me that she just talked to the internet guy and he says that the ad I'm referring too was a banner ad and that it was noted on the banner that the scope was blemished. I finally hang up with these people.
Now don't get me wrong. It's SWFA's business and if they want to jack up the price $50.00 and through in a $20.00 "free" inticement that's intirely their option. I am upset that they would do that and not honor the ad from the weekend but hey they can do it and you guys should know that that's what their business practice is. But what really frosts me is the lies I was told. First one, and then another to try and cover the first one. You guys should be aware of this practice at SWFA.
OK... I don't work for SWFA, am not affiliated in any way except the OT and as a customer, but they are one of the best companies I have come in contact with. It's Christmas, I am a trusting soul and easily touched by sentiment (some have said gullible)... a man trying to get a gift for his father. SO, if you are for real, here's the deal:
Looks like it was stated to me. I hope everything works out for you L1A1Rocker, but it appears to me the whole situation was just a big misinterpretation. I to purchased one of these scopes for my Savage, but I was aware they were Blemished scopes from the get go.
Alcohol, Tobacco & Firearms should be a grocery store, not a government agency
People like him don't carry any weight when it comes to trash talking, most people (me) seen thru it immediately....tis the season for idiots.........heck all you had to do was READ the ad............self explanatory IMHO...not smart enough to comprehend the ad I guess..
"The true soldier fights not because he hates what is in front of him, but because he loves what is behind him." G.K. Chesterton
I think everyone who needs to say their peace has done so at this point, so how about we all say Merry Christmas, and let this thread go down? Thank you SWFA for all that you d, and know that the collective membership of your forum knows you guys (and girls) are honest folks.
[QUOTE=L1A1Rocker]Well, after going round and round with SWFA today and doing some more looking on the internet for a scope for may father for Christmas I came upon this thread. I thought I'd post here what I've posted on other threads today with me dealings with SWFA today:
So I was looking for a Christmas gift for my father this weekend and decided to check out some scopes. SWFA most always has the best prices so I hit them up and found something to fit the bill. A 4 to 16 mill-dot with illuminated rectcle for just under $50.00.
Well, since the time is short I decided to have it mailed directly to him so I thought I better call Monday so the order is done correctly. I call this afternoon to place my order and the guy wants the stock number. I had bookmarked the page but it is not coming up. I discribe the product and he pulls up the scope but it is now almost $100.00! What the heck?! I ask him. He said that in also comes with a "free" bore siting kit. Oh great, what about the ad from yesterday I ask. Well we go back and forth a bit and he goes to ask someone. Comes back and says that he just talked to their internet guy and he says that he did NOT make any changes to their ads. I grumble and grouse to no avail and finally hang up.
I then do a little looking and find the cached file of the ad and call back. This time a get a lady and try to order the product by the model number listed on the cached advertisment. It does not come up, suprise suprise. I go through the whole story with her and she tells me that the scope from yesterday was a "factory refirb that had a blemish on it. I tell her that that was NOT what was on the add. That the ad was for a new scope not a refirb. We finally get to the point where I ask for a manager.
Lady manager gets on the phone (I think her name was Betty) I go through the whole story with her now. She tells me that that scope is now discontinued. No I say, the scope IS still there but now you want to sell it for 100.00 and through in a "free" bore sight kit. Then she puts me on hold to go talk to someone. Comes back and tells me that she just talked to the internet guy and he says that the ad I'm referring too was a banner ad and that it was noted on the banner that the scope was blemished. I finally hang up with these people.
Now don't get me wrong. It's SWFA's business and if they want to jack up the price $50.00 and through in a $20.00 "free" inticement that's intirely their option. I am upset that they would do that and not honor the ad from the weekend but hey they can do it and you guys should know that that's what their business practice is. But what really frosts me is the lies I was told. First one, and then another to try and cover the first one. You guys should be aware of this practice at SWFA.
OK... I don't work for SWFA, am not affiliated in any way except the OT and as a customer, but they are one of the best companies I have come in contact with. It's Christmas, I am a trusting soul and easily touched by sentiment (some have said gullible)... a man trying to get a gift for his father. SO, if you are for real, here's the deal:
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