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competitor ELECTRONICS

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/02/2005 at 16:53
Quickdrawkinker View Drop Down
Optics GrassHopper
Optics GrassHopper
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Joined: August/02/2005
Location: United States
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Points: 4
Just curious if any of you have ordered optics through competitor?  I know that most everything is gray market, but other than that have you all had a good experience when ordering stuff through them? 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/02/2005 at 21:13
ranburr View Drop Down
Optics Master
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Steer clear of the Gray market stuff.  Sometimes it is the real thing, sometimes it is counterfeit, and other times it is what they consider an equivelant product.  Meaning, hey they are both binos.  Who cares that the pair you ordered is from Germany and the ones you received were made in China?

 

ranburr

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/24/2005 at 10:40
Stephanie View Drop Down
TEAM SWFA - Staff
TEAM SWFA - Staff
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Optics Goddess

Joined: February/13/2004
Location: Native Texan
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Points: 1502

Here is why you should not buy grey mark..

 

Caution!  American consumers, in increasing numbers are purchasing merchandise diverted for sale into the United States. Usually sold through the mail, internet specialty stores, discount outlets and some larger retail outlets, these purchases carry many disadvantages that far outweigh their cost savings.

What are the disadvantages of purchasing Sports Optics merchandise from a retailer / outlet who is not an Authorized Dealer?

     

              No Lifetime/limited lifetime warrantys

 

                       No warranty repair in the United States.                    

                         

                No Quality Assurance. .

                         

                  Unnecessary Additional Costs.

 

How do I know if a dealer is authorized dealer ?
 Remember, purchasing product from an Authorized Dealer includes all of the services behind there name. Unless purchased from an authorized dealer there is no guarantee of receiving the full support and assistance. Example:

Call Leupold and ask them if S.W.F.A is an Authorize dealer   they will be happy to let you know if the company you are buying from is a true Authorize dealer
REMEMBER, ONLY  sports optics products purchased from an Authorized Dealer carry:

  • Complete dealer support
  • Extensive customer service support
  • Comprehensive repair service that offers turnaround on most repairs in 24 business hours
  • Eligibility to participate in  promotions, rebates, sweepstakes and drawings
  • Quality assurance that is maintained throughout the shipping process—the serial numbers of every product shipped is recorded and tracked.


Edited by Stephanie
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/25/2005 at 12:11
Chris Farris View Drop Down
TEAM SWFA - Admin
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swfa.com

Joined: October/01/2003
Location: Texas
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Take the time and read what their customers say about them....read all 104 comments.

http://www.resellerratings.com/seller1938.html 

 

Just about all of these companies are the same.

 

If it sounds too good to be true......

 

Stay away from the fast talkin' NY type camera houses.  Part of their scam is to get your money deposited and use it for a month prior to refunding it.  After you read the comments from the link above you will understand all of their scams.

 

 

ps:  Their name appears as "competitor" above because I put their name in the bad word filter and told the software to automatically change it to "competitor".

Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: August/25/2005 at 19:24
xenophobe View Drop Down
Optics Apprentice
Optics Apprentice


Joined: July/29/2005
Location: United States
Status: Offline
Points: 26
I've done business with several other companies.  (competitors) 

Out of them (competitor) is probably the highest rated.  Their prices aren't the greatest, but their service is great and they almost always have what they say they do.  They're quick to ship as well.

(competitor) has been selling a bunch of new and demo models on ebay, and although they don't have any resellerrating info, they have a 99.5% positive feedback rating of 3258 positive with 16 negatives (which is actually a very high satisfaction rate for an ebay powerseller.  I won an auction from them and was satisfied with their service.  I bought my Trinovid BCA 10x25s for $339 + shipping.

(competitor).  They get a lot of mixed reviews, and rightly so I guess.  I ordered some items from them, all four relatively obscure, and all four of them shipped, with only one backorder, which shipped out several days later.  Their prices are fantastic, but apparently they have problems with keeping their website stock completely up to date.  Either way, I got the items I wanted at a great price, and paid a bit excessive shipping, but I did ask them to ship 2nd day AND to expedite the order, so I got fast service like I asked for.  Either way, for this order of under $220 and including the extra shipping costs, I still saved about $70 buying at (competitor) than if I would have purchased the items elsewhere (a Manfrotto monopod support, support arm, Leica binocular holster and Leica binocular adapter).

(competitor).  They had a great price on the Leica Trinovid x50 leather hardcase.  $99.  Everywhere else, this apparently discontinued item is $150.  They shipped it fast, new in the box, and were pleasant to deal with.

I would purchase from all four again, but would probably try to avoid (competitor) if I could find it elsewhere for the same price, otherwise I would order from them again.

I do make sure I call each company and talk to them about my order.  Sometimes internet orders can fall to the wayside unless you get someone's attention.

As for my order with SWFA, I'll let you know when it arrives.  I just purchased a pair of 7x42 Zeiss Classics from here, so I'll let you know when they arrive.  ;)




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