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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: February/14/2008 at 19:20
helo18 View Drop Down
Optics Jedi Knight
Optics Jedi Knight
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Joined: December/02/2006
Location: Montana
Status: Offline
Points: 5429
Just giving a report on a recent experience with the Burris CS department.  I now they get harped on pretty good around here. So.......
 
I have to give them a big thumbs up Thunbs%20Up  I saw what looked like some debris hanging inside my Black Diamond.  I called them told them what I was seeing.  They told me to send it in and they would fix it.  So I sent it in.  After about a week of it being there, I called and asked about the progress and asked if they would put target turrets on for me as well while it was there.  They said they could, and about a week and a half later, the scope arrived at my door.  Three and a half weeks total from the time I shipped it to them.  They were very friendly and helpful during the entire process.  I was impressed. ExcellentExcellent  Makes me even happier with my Burris products.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: February/14/2008 at 19:30
pyro6999 View Drop Down
Optics Retard
Optics Retard
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OT TITAN

Joined: December/22/2006
Location: North Dakota
Status: Offline
Points: 22024
good to here bro, i have heard a mixed bag about there cs dept
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: February/14/2008 at 21:40
luv2shoot View Drop Down
Optics Apprentice
Optics Apprentice
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Joined: January/30/2008
Location: North Florida
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Points: 79
I'll chime is as well, The only one I have had to send back out of 5 Burris that I currently have was back home in about 3 weeks too.
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: March/01/2008 at 20:48
niles coyote View Drop Down
Optics Apprentice
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Joined: October/25/2007
Location: Michigan
Status: Offline
Points: 83
I have always heard they were 1st rate, but have not had to find out yet.
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