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Anyone else dealt with Mueller?

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Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: September/30/2010 at 23:46
hometheaterman View Drop Down
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Dolphin Overton

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Anyone else dealt with Muellers customer service? If so what was your experience? After reading this thread, it has me wondering if anyone else has had these issues, or if this is a one time deal?
http://thehighroad.org/showthread.php?t=546466


Edited by hometheaterman - September/30/2010 at 23:47
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/01/2010 at 01:43
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Not trying to be disrespectful or start an argument but why would anyone mount a defective scope on their rifle. I would have returned it before mounting it, sounds a bit fishy to me.
Sam
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/01/2010 at 01:59
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Dolphin Overton

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So would have I, and I don't get that part either, however, I also feel like in todays market you almost have to replace scopes even if it's the owners fault. The reason I say that is because if you don't, your competition will. Vortex clearly doesn't care to much, Leupold for the most part doesn't seem to, etc. So it seems to me like if you don't and deny any warranty claim you can for stuff like that, you would just lose a ton of business to companies like Vortex that will warranty it no matter what. 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/01/2010 at 06:25
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Chief Sackscratch

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Originally posted by hometheaterman hometheaterman wrote:

So would have I, and I don't get that part either, however, I also feel like in todays market you almost have to replace scopes even if it's the owners fault. The reason I say that is because if you don't, your competition will. Vortex clearly doesn't care to much, Leupold for the most part doesn't seem to, etc. So it seems to me like if you don't and deny any warranty claim you can for stuff like that, you would just lose a ton of business to companies like Vortex that will warranty it no matter what. 
Loco 
Post Options Post Options   Thanks (0) Thanks(0)     Back to Top Direct Link To This Post Posted: October/01/2010 at 13:09
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Dolphin Overton

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Well, I guess you don't have to, and I sure wouldn't want to if I owned a company, but I would because other companies will and I wouldn't want to lose business to them. Vortex will pretty much replace your scope no matter what from what I understand. Doesn't matter if you use it as a hammer. I think other companies are going to have to do something to compete with this or lose a ton of business. 
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